Front Of House Receptionist

Overview

Bytes Software Services is a UK partner with strong growth and a focus on modernising IT infrastructures for SME’s, corporates and public sector organisations. The company employs 800+ people across six locations in the UK and Ireland.

We invest in our employees with ongoing support, training and career progression, offering opportunities to grow and move internally.

Your Future Starts Here

• Over 800 staff (plans to double in size over the next 5 years)
• Modern hybrid working environments with offices in Leatherhead, Reading, London, Manchester, Port Solent and Dublin
• Winners of an array of industry awards
• Sunday Times Top 100 Best Places to Work
• Excellent training and career prospects
• Great office facilities with gym, canteen, open plan space, smart casual dress code, regular incentives and company events
• Supporters of 85+ charities with strong commitment to diversity and sustainability

Role: Front of House Receptionist

Location: Bytes House (as applicable to the role)

The Front of House Receptionist serves as the first point of contact for visitors, clients and staff, providing a welcoming and professional reception experience. This role is responsible for managing the front desk, handling incoming calls, directing inquiries, and maintaining a tidy and organized reception area. The receptionist plays a key role in creating a positive impression of the organization and ensuring smooth day-to-day operations.

• Meet and greet all visitors at Bytes House, ensure they are checked in and provided with relevant guidance.
• Responsible for entry passes and  for staff and visitors.
• Manage Reception inbox, handling enquiries efficiently and promptly.
• Administration of Net2
  
  Access control to allow access to the building outside of office hours.
• Management of Vendor bookings via B Smart.
• Set-up and set-down of meeting rooms for Sales days and other meetings.
• Assistance with on-site events.
• Assist with Sales Intake days – liaise with Divisional Director for requirements on the day.
• Work closely with IT to ensure all equipment in meeting rooms is functional and ready for use.
• Daily checks of office cleaning; report issues to FM and log in Cleaners Comment Book.
• Management of on-site vending machines – monitor stock levels and liaise with suppliers for refills.
• Order buffet lunches and deliver to relevant meeting rooms.
• Coordinate monthly rewards and staff recognition (e.g., EOTM).
• Order weekly food supplies and other consumables as required.
• Maintain log of all Reception purchases and perform cost comparisons.
• Raise Purchase Orders for items purchased (e.g., Amazon, EOTM, flowers, stationery, contractors).
• Post duties: sort incoming mail and frank outgoing mail daily.
• Bind and laminate documents as required.
• Provide monthly water meter readings via Everflow portal.
• Testing of fire alarms; support organisation of Christmas decorations.
• Assist Head of Facilities and Facilities Co-ordinator with ad hoc tasks.

• Experience in a similar front-of-house position.
• Strong communication and interpersonal skills.
• Excellent organisational abilities.
• Problem-solving mindset.

• Mid-Senior level

• Full-time

• Administrative and Information Technology
• Industries: IT Services and IT Consulting