Receptionist, Administrative​/Clerical

Job Title:

Receptionist/Front of House

Location:

Oxshott

Salary: £26,000

Contract:

Full-time, permanent (hours 8.00 am - 4.00 pm or 9.00 am - 5.00 pm, totaling 37.5 hours a week)

Our client, a respected private specialist, is recruiting a Customer Coordinator to join their warm and growing administration team. The successful candidate will manage the full customer journey from initial enquiry through to appointment and follow-up, ensuring every interaction is professional and reassuring. This is a busy, front‑of‑house role liaising with specialists, managers and external partners, with a hands‑on approach to daily operations.

• Meet and greet all visitors and provide a high level of customer service at all times
• Manage customers’ needs
• Book follow‑up appointments/bookings
• Maintain records and files on internal systems and update when needed
• Maintain the reception environment to high standards
• Take payments
• Serve as GDPR lead for the site;
  Fire Marshall and Health & Safety lead
• Answer customers’ queries via email, letter and phone
• Deal with inbound and outbound calls
• Action emails

• Administration/front‑of‑house experience with confident telephone handling
• Outgoing, confident personality with excellent written and verbal communication
• Strong organisational skills and high attention to detail
• Comfortable working under pressure and flexible with hours
• Proficient with Microsoft Office
• Smart, professional appearance

If this sounds like you and you are keen to learn more, please apply now!

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE:

We can only consider applications from candidates who have the right to work in the UK