Planning and Delivery Coordinator

Responsibilities

• Support the effective operation of the National Secretary’s Office by coordinating key deliverables, work streams, and organisational priorities.
• Focus on tracking, coordination, and delivery assurance, ensuring National Council and National Board decisions are translated into action.
• Act as a key interface between the National Secretary, Executive Team, and wider organisation, driving accountability and ensuring that priorities are clearly defined and executed.
• Interpret high-level direction from the National Secretary, identify delivery pathways, and ensure outcomes across complex, multi-functional work streams.
• Drive organisational accountability by supporting the National Secretary to ensure actions agreed at National Board and National Council are owned and delivered.
• Act as a trusted liaison between the National Secretary and stakeholders, ensuring clear communication and collaboration.
• Liaise with National Board, National Council, and Branch representatives, ensuring continuity and professionalism.
• Draft high-quality briefing papers, reports, correspondence, and presentations on behalf of the National Secretary.
• Create and provide reporting that identifies organisational trends and performance issues to support decision-making.
• Oversee the collection and timeliness of Directors’ updates and support summary reporting.
• Coordinate and support National Council and National Board meetings, ensuring effective communication of outcomes.
• Work closely with the National Secretary’s Personal Assistant and key stakeholders to operate effectively and communicate relevant matters.
• Produce dashboards, trackers, and progress reports for clear insight into progress and performance.
• Co-ordinate delivery of the 7-Point Plan and provide appeals process support when required.
• Support cross-team coordination.

• Educated to degree level (or equivalent experience), and/or demonstrable relevant experience in a project coordination, executive support or programme delivery role.
• Demonstrable experience supporting senior leadership (Executive / National Board level), with exposure to strategic planning and organisational priorities.
• Understanding of project management principles, methodologies, and tools.
• Proven experience supporting the delivery of complex, multi-workstream projects in a coordination or administrative capacity.
• Experience of driving delivery through others (without direct line management), including holding stakeholders to account for actions and deadlines.
• Experience of monitoring project plans, tracking progress, and maintaining project documentation.
• Demonstrable experience of organising meetings, preparing reports, and managing project communications.
• Experience working in a fast-paced environment with competing priorities.
• Advanced MS Office skills (Excel, PowerPoint, Teams, Outlook), to include project tracking tools and analysis, data manipulation, reporting in Excel.
• Excellent written and verbal communication skills, with the ability to present information clearly.
• Experience of engaging with and influencing a range of stakeholders, external and internal, with the ability to build credibility and trusted relationships with senior stakeholders, acting as an effective liaison and representative when required.
• Ability to manage multiple tasks simultaneously and meet deadlines.
• Strong problem-solving skills with a proactive and solutions-focused approach.
• Competent in data analysis and reporting to highlight insights, themes and making recommendations, with excellent attention to detail.
• Ability to maintain confidentiality and handle confidential information sensitively.
• Highly proactive, with strong follow-through and accountability focus.
• Demonstrates effective use of digital tools, including AI-enabled technologies, to support analysis, tracking, document drafting, and process efficiency.
• Project Management qualifications, such as PRINCE2 (Desirable).
• Experience working in a membership organisation (Desirable).
• Knowledge of police force rules, regulations and operations model (Desirable).