Receptionist, Customer Service​/HelpDesk

Job Title:

Receptionist/Front of House

Location:

Oxshott
Salary: £26,000

Contract:

Full-time, permanent (hours 8.00 am - 4.00 pm or 9.00 am - 5.00 pm, totaling 37.5 hours a week)

Are you people-focused and passionate about delivering outstanding customer service?
Do you enjoy supporting others and going that extra mile?
If so, then please read on...

Our client, a respected private specialist is recruiting a Customer Coordinator to join their warm and growing administration team.

The successful candidate will manage the full customer journey from initial enquiry through to appointment and follow-up, ensuring every interaction is professional and reassuring. This is a busy, front-of-house role liaising with specialists, managers and external partners, with a hands-on approach to daily operations.

Key responsibilities

Meet and greet all visitors and provide a high level of customer service at all times
Manage customers needs

Book follow-up appointment/bookings

Maintain records and files on internal systems and updating when needed

Maintain the reception environment to high standards

Taking payments

Serve as GDPR lead for the site;
Fire Marshall and Health & Safety lead.

Answering customers queries via email, letter, and phone

Dealing with inbound and outbound calls

Actioning emails

Skills & experience

Administration/front-of-house experience with confident telephone handling
Outgoing, confident personality with excellent written and verbal communication
Strong organisational skills and high attention to detail
Comfortable working under pressure and flexible with hours
Proficient with Microsoft Office
Smart, professional appearance

If this sounds like you and you are keen to learn more, please apply now!
Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE:

We can only consider applications from candidates who have the right to work in the UK