Customer Representative

At Nationwide, a Customer Representative role supports customers across all our channels, handling in‑branch transactions, inbound calls and online queries. The role includes opening accounts, providing product information and supporting digital sales.

– Front‑line customer service, giving first‑class support in person, via phone and online.

– Handling transactions at the counter and teaching customers about our digital services.

– Responding to customer queries through multiple channels, including online and phone.

We’re looking for someone who is passionate about helping customers, comfortable with digital tools, and committed to excellent customer experience. You should thrive in a team environment, be adaptable, and share our customer‑first behaviours.

• Access to private medical insurance
• Highly competitive pension to help you build a strong foundation for retirement
• Annual performance‑related bonus
• Training and development to progress your career
• Additional benefits through salary‑sacrifice scheme
• Life assurance to provide peace of mind in the event of death
• Wellhub access to free and paid health and wellness options
• Up to 2 days of paid volunteering a year

• Job Identification 3696
• Apply Before 06/11/2026, 10:55 PM
• Location 1 North Street, Leatherhead, Surrey, KT22 7AX
  , GB