Credit Controller

Job Title: Credit Controller

Location: Leatherhead

Salary: 33,000 - 40,000

Job Type: Permanent, Full Time (Hybrid)

Conserv Aqua is a dynamic and growing water retailer dedicated to delivering exceptional service and innovative solutions to our clients. We help businesses reduce water consumption, lower costs and improve their environmental footprint through a transparent, no-nonsense approach.

We are seeking an experienced Credit Controller to take ownership of the sales ledger and manage the timely collection of outstanding debt. This role is responsible for maintaining healthy cash flow, reducing debtor days and supporting the transition from Xero to Sage Intacct Essentials.

• Manage the debtor ledger and a portfolio of customer accounts.
• Collect outstanding debt by telephone and email while maintaining excellent customer relationships.
• Record all collection activity accurately on customer accounts.
• Reconcile customer accounts and resolve invoice queries.
• Manage approximately 2,000 invoices per month.
• Minimise bad debt and achieve collection targets.
• Manage Allianz Trade Credit Insurance including credit limits and exposure monitoring.
• Produce aged debtor reports and KPI information for the Finance Director/CFO.
• Support migration from Xero to Sage Intacct Essentials.
• Work closely with Sales, Customer Services and Finance to resolve disputes.
• Identify opportunities to improve credit control processes.

To be successful in this role, you should meet the following criteria:

• Minimum 5 years' Credit Control experience.
• Intermediate Excel including VLOOKUPs and Pivot Tables.
• Excellent communication and negotiation skills.
• High attention to detail.
• Experience managing high-volume ledgers.

• Allianz Trade Credit Insurance.
• Sage Intacct Essentials.
• Xero.
• ERP migration experience.
• Utilities sector experience.

• Company pension
• Free parking
• Private BUPA healthcare
• Hybrid working
• 20 days holiday plus bank holidays, birthday leave and child's first birthday leave
• Discretionary bonus/ commission scheme
• Perks at Work
• Training and development
• Professional subscriptions paid
• Financial wellbeing programme
• Salary sacrifice scheme

• Reporting to: Finance Director / CFO