PC​/Laptop​/Mobile Build Technician

About us
Bleckfield is a managed IT provider supporting care groups, care homes and businesses across the UK. That includes several hundred care homes, where reliable IT directly supports the people who care for residents every day. We're growing fast and need someone to own the build and deployment of every new laptop, desktop, tablet and phone we send out.

The role
You'll be the person who turns a box of new kit into a device that's ready to use the moment it arrives at a care home or office. You'll work from our Leatherhead office, taking build requests from our helpdesk, preparing devices to our standard, keeping our records right and getting kit out of the door on time.

What you'll do

• Windows builds: build and prepare Windows laptops, desktops and 2-in-1s using Windows Autopilot and Microsoft Intune, checking each one enrols, installs its apps and passes our checks before it ships.
• Phones and tablets: set up Android tablets and phones and iPhones/iPads in Intune. Many of these are care-home tablets locked down to specific care apps.
• Returned devices: wipe, reset and redeploy them, including removing old Apple IDs and account locks.
• Asset records: asset-tag every device and record it accurately in our documentation system: serial number, model, user, location and PI...