Graduate Trading Support

Graduate Trading Support

Salary
:
Circa £25,000

Location
:
Leatherhead

Work hours
:
Shift rotation (6am‑3pm, 7am‑4pm, 8am‑5pm)

Work setting
:
Office based

• Reports directly to the Head of Trading and is an integral part of the Trading team, contributing to client delivery and platform user experience.
• Gains insight from market and industry analyses and customer behavioural research while considering rapid technological changes.
• Collaborates on sales trading, customer implementation, legal, and development projects and engages with customers to understand requirements and provide support.
• Supports the Trading desk as part of daily duties.

• Develop relationships with customers and internal teams to support day‑to‑day queries.
• Participate in technical pre‑sales meetings with potential customers to promote products and services.
• Produce content, including documentation and presentations at both non‑technical and technical levels.
• Engage with customers, sometimes face‑to‑face, to gather requirements and identify product improvement opportunities.
• Monitor the competitive landscape to understand market opportunities, trends, products and commodity markets.
• Analyse product usage statistics and patterns to identify improvement opportunities that increase customer engagement and promote repeat usage.
• Travel overseas to the Middle and Far East for face‑to‑face meetings with clients.

• Ideal candidate has education or is studying toward a degree in a relevant academic field.
• High degree of integrity and attention to detail.
• Excellent communication skills (written and spoken).
• Proficiency in Microsoft Office.
• Strong analytical skills.
• Ability to work autonomously and a desire to learn.
• Desire to work in a fast‑paced, dynamic and high‑growth technical environment.
• Natural problem‑solving abilities and high motivation.
• Strong follow‑up, team player with ability to deliver within defined time frames.
• Willingness to travel periodically, including international trips.

• Fluency in spoken and written Arabic.

• Free parking.
• 5‑day working week (Sunday to Friday, one day off each week).
• 35 days holiday, including public holidays;
  Christmas and New Year are worked.
• Health and wellness programmes.

Optima Recruitment Limited are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.