Key Account Manager

Are you based in or around the Leatherhead area? Do you have experience in sales or account management?

Jewson
, leading building materials distributor, is on the hunt for a Key Account Manager who is passionate about great service.

To provide day‑to‑day operational support for house builder customers, managing estimates, orders and deliveries. Acting as the key contact for site teams, this role works across the branch network to ensure materials are delivered accurately and on time, while building strong relationships, identifying opportunities and actively supporting the growth of sales across assigned accounts.

• Manage and grow our large key accounts.
• Build and maintain relationships with customer procurement teams, Quantity Surveyors, Project Managers and Site Agents.
• Be proactive, responsive and visible, including regular site visits and customer check‑ins.
• Follow up on projects as required to meet or exceed agreed revenue, margin and growth targets across the assigned customer base.
• Manage the full order lifecycle – inputting orders, monitoring fulfilment and ensuring timely and complete deliveries in collaboration with internal branches and logistics teams.
• Source non‑standard or bespoke product requirements in line with customer needs and timelines. Liaise with suppliers to confirm availability, pricing and delivery dates.
• Work closely with branches to ensure customer orders are prioritised, accurate and aligned to site schedules and specific delivery requirements.
• Act as the day‑to‑day operational contact for allocated house builder sites, managing build progress and ensuring the right materials arrive at the right time and in the right quantities.
• Provide specification and product data, including data sheets as required.

• Experience with in a sales, account management or customer support role – ideally within a builders’ merchant, supplier or construction‑related role.
• Commercial and pricing awareness of margins, rebates, delivery charges and credit processes.
• Clear and professional communication across phone, email and in‑person; able to build relationships with customers at all levels, local branches, suppliers and regional support teams.
• Project coordination, prioritisation and multitasking skills.
• Full UK driving licence – travel is required for the role.

• Company car.
• Retirement Savings Plan (Pension) – with Legal & General.
• Life Assurance – from your first day of employment you are automatically covered for a lump‑sum death in service benefit of 2 × basic salary. If you join the STARK Building Materials Retirement Savings Plan and contribute a minimum of 4% of your pensionable earnings, your lump‑sum death in service benefit will increase to 4 × your pensionable earnings.
• Work Perks – access to a digital GP, second medical opinions, mental health consultation, bereavement service, nutritional consultation and a wide range of discounts via Reward Gateway.
• Voluntary company benefits such as Car Salary Sacrifice scheme, Cycle2
  
  Work, Benenden Healthcare and Critical Illness Cover.
• Employee discount.
• Refer a Friend scheme.
• Wellbeing Centre via Work Perks.

We’re proud to be part of STARK Building Materials UK and dedicated to providing top‑quality products and exceptional service to our customers. We’re a friendly and collaborative team, passionate about what we do and committed to doing it well.

STARK Building Materials UK is a Ban‑the‑Box employer and will consider the suitability of applicants with criminal convictions on a case‑by‑case basis.