Account Director

Purpose of Job

We are seeking an accomplished and strategic Account Director to join our Corporate team. This role calls for a seasoned professional with deep expertise in IT-Channel Sales and a proven ability to generate new business opportunities and manage and expand relationships with enterprise-level clients within Byte’s Corporate Space (2,000 to 10,000 seats).

The ideal candidate will excel in new business generation, and overseeing existing accounts, driving growth through proactive engagement, and delivering exceptional value to existing clients. A strong understanding of the private sector landscape and experience in navigating enterprise-grade environments are essential.

Based in the Leatherhead or London area or within commuting distance, the successful candidate will focus on driving new business and strengthening client partnerships, identifying opportunities for account development, and ensuring long-term success. Key attributes include industry-specific sales experience, outstanding communication and relationship-building skills, and a strategic mindset geared towards sustainable growth.

If you thrive in a fast-paced environment, have a passion for nurturing client relationships, and are committed to driving account expansion, we invite you to join our team and play a pivotal role in our continued success.

• Conduct in-depth market research to identify potential clients, staying abreast of industry trends and developments.
• Leverage extensive networks and contacts to effectively communicate Bytes' value proposition and differentiate offerings.
• Drive prospecting efforts through a variety of channels, including cold calling, email campaigns, networking events, and strategic use of social media platforms like Linked In.

• Drive expansion within existing accounts by identifying opportunities for upselling, cross-selling, and introducing new solutions aligned with client objectives.
• Conduct regular account reviews to assess performance, uncover growth potential, and ensure alignment with client strategies.
• Build and execute account development plans that deliver measurable revenue growth and strengthen long-term partnerships.

• Cultivate and maintain strong, trust-based relationships with key stakeholders across complex, multinational accounts.
• Act as a strategic advisor, demonstrating deep understanding of client challenges and proactively recommending solutions that add value.
• Ensure exceptional client experience throughout the engagement lifecycle, from onboarding to ongoing support and renewal.
• Deliver impactful presentations and solution roadmaps tailored to client priorities and business outcomes.

• Collaborate with technical and product teams to design innovative, customised IT solutions that meet evolving client needs.
• Clearly articulate the strategic benefits and ROI of Bytes’ offerings, positioning the organisation as a long-term partner rather than a vendor.
• Stay informed on emerging technologies and industry trends to anticipate client requirements and maintain competitive advantage.

• Lead commercial discussions and negotiations to secure mutually beneficial agreements, ensuring compliance and protecting organisational interests.
• Monitor account performance against agreed KPIs, including revenue growth, retention, and satisfaction metrics.
• Work closely with legal and finance teams to manage contracts, renewals, and pricing strategies effectively.

• Maintain a robust account pipeline, tracking opportunities for growth and renewal with precision and accuracy.
• Provide regular, detailed reports on account health, revenue forecasts, and strategic initiatives to senior leadership.
• Utilise advanced CRM tools and analytics to monitor engagement, identify trends, and optimise account strategies.

• Stay ahead of market developments, competitor activity, and client industry changes to inform account planning and strategy.
• Share insights with internal teams to influence product development and service enhancements, ensuring…