Voice Co-ordinator

Role Description Voice Co‑ordinator Job Details

• Location:
  
  Flexible / Leatherhead Office, Surrey
• Salary: £33,000 per annum pro rata plus benefits
• Hours:
  
  20 hours per week
• Contract:
  
  Part time
• Right to Work:
  Applicants must have the right to work in the UK. Unfortunately, we are unable to offer any skilled worker visas.

At See Ability, we believe every voice matters and we’re looking for someone who shares that passion. As our Voice Co‑ordinat­or, you’ll be the heartbeat of our Voice Model, making sure colleagues, families, and people we support are heard, connected, and empowered to shape the future. This isn’t just admin. It’s about creating space for real conversations, spotting themes that matter, and turning feedback into action that changes lives.

If you love organising, communicating, and making people feel included, this is your chance to make a genuine impact.

• Organise and schedule Voice forums (Taking Control, Family Forum, Colleague Forum).
• Ensure meetings run smoothly, with all accessibility needs met.
• Capture and summarise key themes, actions, and reflections from discussions.
• Spot patterns and trends that matter — and share them with leaders so voices lead to action.
• Work closely with our Internal Communications Officer to craft stories and campaigns that connect people across See Ability.

• Stronger, clearer, and more inclusive communication.
• Smooth, consistent delivery of Voice meetings and engagement activities.
• Better insights and connections across the Voice Model.
• More creative and accessible ways for colleagues to stay informed and feel part of our community.
• Support to ensure every colleague, family member, and person we support has a meaningful voice.
• Actionable insights and reports that inform leadership decisions and drive continuous improvement.

Ultimately, the Voice Co‑ordinator helps ensure that See Ability remains a place where everyone feels connected, informed, valued, and empowered to shape the future of the organization.

• A natural connector who loves engaging with people from all walks of life.
• Organised, detail‑driven, and confident in juggling priorities.
• Creative and curious — always looking for fresh ways to share ideas and insights.
• Comfortable with digital tools (or keen to learn) like Teams, SharePoint, Canva.
• Above all, someone who cares deeply about inclusion and making voices count.

• Play a key role in shaping a culture where everyone feels heard and valued.
• Flexible working and a supportive, passionate team.
• See your work make a real difference — every single day.

• Training & Development
  – Full induction, ongoing learning & support
• Recognition & Rewards
  – Celebrate your achievements
• Work‑Life Balance
  – Up to 28 days pro‑rata holiday
• Financial Perks
  – Discounts & cashback offers
• Wellbeing Support
  – 24/7 Employee Assistance Programme

Be part of a team that empowers people to live ambitious lives.

See Ability is committed to safeguarding and promoting the welfare of the people we support. We expect all staff to uphold this commitment and have a strong understanding of their roles and responsibilities in safeguarding.

As part of our safer recruitment procedures, we require the following checks for all successful applicants:

• A criminal background check through the Disclosure and Barring Service (where appropriate).
• Documentary evidence to confirm your identity, current address, and the right to work in the UK.
• Health Declaration to ensure that you are medically suitable for the role you have been offered.
• References will be obtained to ensure satisfactory evidence of conduct in current or previous employment concerned with the provision of services relating to (a) health or social care, or (b) children or vulnerable adults.

These checks will be carried out and completed prior offering a date to start employment at See Ability’s expense.

See…