Case Processing Specialist - Midwest

Case Processing Specialist – Core Civic

$30.52 per hour

At Core Civic, employees are driven by a deep sense of service, high standards of professionalism, and a responsibility to better the public good. The Case Processing Specialist provides case processing and administrative support to Immigration and Customs Enforcement’s (ICE) mission under the direction of ICE field office personnel.

• Provides case processing and administrative support to ICE’s mission, processing immigration cases, managing records, and preparing documents.
• Enters case data into ICE systems, ensuring accuracy and compliance with agency protocols and data integrity requirements.
• Retrieves, compiles, and organizes county, state, and federal court records, conviction documents, and supporting case materials from multiple databases.
• Assists ICE legal representatives in obtaining criminal history checks and other supporting documentation as needed prior to court.
• Prepares, reviews, and manages case files, ensuring accuracy and completeness in all documentation.
• Provides logistical and administrative support to alleviate the administrative burdens from law enforcement officers, keeping A‑files updated and docket officers notified.
• Assists with docket coordination with the Executive Office of Immigration Review (EOIR) and US Citizenship and Immigration Services (USCIS).
• Coordinates with ICE Officers to facilitate hearing schedules, adjudications, and ensures all documentation has been filed and/or submitted.
• Reviews appropriate paperwork for filing an Application for Stay of Deportation/Removal, Order of Supervision (OSUP), Own Recognizance (OR), bond applications, or other documentation for completeness and accuracy.
• Coordinates with ICE officers to facilitate interviews, hearings, removals, and case updates.
• Maintains up‑to‑date case status records, court scheduling details, and case tracking logs, generating status reports and monitoring dashboards.
• Tracks compliance with release conditions and reports violations to the designated ICE liaison.
• Organizes and prepares removal documents and coordinates with ICE personnel for scheduling removal and staging flights.
• Verifies detainees have necessary legal paperwork, medications, property, and travel documents before transfer or removal.
• Performs routine duties in accordance with established policies to maintain order and provide security, care, and supervision of detainees in holding areas and during transport.
• Domestic U.S. travel may be required.

• Graduate from an accredited college or university with a Bachelor’s degree in Criminal Justice, Social or Behavioral Science, or a related field is required.
• One year of experience in criminal justice, corrections, or a related field is required. Additional experience in a criminal justice field or case management services may be substituted for the educational requirement on a year‑for‑year basis.
• Experience and/or training in reviewing law enforcement documentation such as detention files, custodial records, immigration case files, or previous experience conducting interviews for immigration or detention is preferred.
• Strong verbal and written communication skills, organizational skills, and attention to detail are required.
• Bilingual skills, with the ability to communicate verbally and/or in writing, are preferred.
• Proficiency in Microsoft Office applications is required.

Core Civic is a Drug‑Free Workplace & EOE including Disability/Veteran.