Office Manager

The primary purpose of the Office Manager is to ensure that every EnterpriseKC (EKC) associate, guest, partner, and vendor feel welcome from the moment they walk through the door. As the first point of contact for EKC, this role provides frontline reception, administrative, and office operations support – managing meeting rooms, hospitality, food and beverage stocking, supplies, mail, scheduling, and building coordination – so associates can stay focused on the mission.

By bringing the principles of EKC's Office Manager and Experience Planning Playbook to everyday interactions, the Office Manager ensures EnterpriseKC remains synonymous with excellence and hospitality in every encounter.

• Front desk, reception, and guest check-in for the EKC suite.
• Conference room calendars, readiness, and setup.
• Office supplies, kitchen and breakroom inventory, and food and beverage stocking.
• Mail, deliveries, and packages.
• Day-to-day office operations and first-line liaison with building management.
• Logistics support for EKC meetings, events, celebrations, and new associate onboarding.

• Receptionist – greet associates by name and welcome guests, partners, and vendors in a friendly, hospitable manner.
• Manage visitor check-in, notify hosts, and direct or escort guests to their destination, recording names and affiliations as necessary.
• Offer guests a drink, snack, and restroom directions; assist with Wi‑Fi and technology, including setting up video calls.
• Field phone calls, take messages, and manage general inbox communications; serve as the contact person for external entities.

• Ensure conference rooms are tidy, stocked, set up, and technology-ready before each meeting.
• Arrange catering, food and beverage, and facilities for meetings, programs, and events.
• Assist in coordinating in-town visits by clients, partners, sponsors, and vendors.
• Support associates hosting meetings and special events with guest validation, front desk coverage, setup, execution, and cleanup.
• Order and maintain office supplies; take weekly inventory, place orders, accept deliveries, put items away, and break down boxes.
• Keep the kitchen and breakroom stocked and tidy – snacks, candy, drinks, coffee, and tea; load and unload the dishwasher, clean coffee machines and refrigerator, and organize cabinets.
• Own common areas and shared storage – lights, music, TVs, furniture, plants, and seasonal décor.
• Serve as the first line of support for printer, technology, and Wi‑Fi issues, escalating to IT as needed.
• Perform clerical duties such as copying, scanning, filing, and collating.

• Receive, sort, and distribute incoming mail, responding to routine external correspondence as necessary.
• Handle packages and deliveries, notifying recipients and alerting associates of lunch deliveries.

• Provide general administrative support to associates across EKC.
• Assist with scheduling meetings and events for EKC leadership and associates, coordinating attendee availability.
• Arrange travel plans and itineraries, including airline, car rental, and hotel reservations, using approved Travel & Expense processes.
• Compile weekly meeting and event schedules to distribute to all associates.
• Serve as the first line of contact between associates and building management; report HVAC, elevator, door access, parking garage, and trash issues via Building Hub and follow through to resolution.
• Perform regular building walkthroughs for upkeep needs and complete end-of-day tidy and security checks, ensuring doors are locked at appropriate times.
• Communicate building announcements and alerts (parking updates, fire alarm testing, elevator service, emergency updates)…