Advisor Support Associate

Apply for the Advisor Support Associate role at Prime Capital Financial
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The Advisor Support Associate plays a key role in supporting our advisory team by coordinating client service activities, preparing meeting materials, and ensuring a smooth and high‑quality experience for plan sponsors and participants. This role blends operational efficiency, client communication, investment‑related support, and administrative coordination. The position also provides direct support to the Director of Retirement Investment Plan Strategy, assisting with research, reporting, and implementation of investment‑related initiatives.

• Assist advisors with day‑to‑day service needs for retirement plan and wealth management clients.
• Prepare, update, and organize quarterly review reports, investment summaries, and meeting packets.
• Support participant‑level services, including enrollment meetings, educational sessions, and follow‑up communications.
• Respond to client inquiries promptly and professionally, ensuring a positive client experience.

• Assist with preparing investment research, fund analysis, and market commentary for internal and client‑facing use.
• Help update and maintain investment review templates, IPS documents, watchlists, and fund monitoring tools.
• Coordinate data requests, reporting cycles, and project timelines related to the firm’s investment strategy initiatives.
• Provide administrative and operational support to ensure smooth execution of investment committee activities and deliverables.
• Help track industry trends, product changes, and regulatory updates relevant to retirement plan investment oversight.

• Maintain accurate client records, files, and CRM updates.
• Process service requests such as distributions, rollovers, contributions, and account maintenance.
• Coordinate with custodians, recordkeepers, and internal departments to ensure timely completion of tasks.
• Track outstanding items and ensure advisors remain informed of service progress.

• Assist with scheduling and preparing materials for enrollment meetings and financial wellness sessions.
• Support marketing and communication efforts for participant outreach, reminders, and follow‑ups.
• Monitor enrollment trends and support advisors in identifying opportunities for participant engagement.

• Create and refine report templates, including quarterly review packs and benchmarking documents.
• Maintain documentation standards, ensuring compliance with internal procedures and industry regulations.
• Help ensure timely delivery of reports and materials to advisors and clients.

• Bachelor’s degree in business, finance, or related field (preferred).
• 1–3 years of experience in financial services, retirement plans, client support, or operations.
• Strong attention to detail with excellent organizational and time‑management skills.
• Proficiency in Microsoft Office Suite; comfort with CRM tools and financial platforms.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities in a fast‑paced environment.
• Customer‑centric mindset with a desire to support client and advisor success.

• Proactive, resourceful, and eager to learn.
• Comfortable working independently and as part of a team.
• Able to maintain professionalism and confidentiality.
• Driven by delivering high‑quality service, accuracy, and consistent follow‑through.