Credit Monitoring Manager

Position Summary

The Credit Monitoring Manager will provide management and oversight of the Credit Monitoring Team. Additionally, this role leverages credit knowledge and experience to deliver strategic management and improvement initiatives across credit monitoring and portfolio management processes and systems. Collaborate and partner with leadership and other business units to strategize and execute changes needed to create positive impact in Credit Administration and the bank.

Manage and provide leadership for a team of Credit Monitoring Analysts to ensure an efficient level of production and extraordinary service. The Credit Monitoring Analysts support the commercial credit monitoring and portfolio management for the Bank through the review and analysis of borrower and guarantor financial information, testing of financial covenants and borrowing bases, and post-closing loan review to ensure alignment between loan approval, documentation, and tracking system (nCino).

Motivate and lead a high performing team; attract, recruit and retain team members.

Clearly communicate performance expectations to team members and address any deficiencies in a timely manner.

Train, develop and mentor new Credit Monitoring Analysts in all areas of job responsibilities.

Provide input and guidance on new and existing workflow process, policies, and procedures involving the Credit Monitoring Team.

Identify and evaluate opportunities with current credit monitoring processes and systems to identify efficiency and improved Risk Management practices.

Act as primary point of contact for credit monitoring process related questions.

Create and update credit monitoring procedures as necessary, including those needed to address process inefficiencies.

Proactively identify, evaluate, and partner with executives to address business needs in Credit Monitoring relating to bank growth/ scale needs, regulatory changes, and to improve efficiencies.

Analyze systems and processes to ensure data, credit, and portfolio management demands of the bank are supported.

Deliver efficient, effective, and timely results for all assigned projects and activities, including for the team.

Interact with internal and external clients while providing extraordinary service.

Develop and maintain trusted, positive relationships with employees, clients, and vendors.

Represent the Bank and Credit Administration team in a highly professional manner.

Complete job assignments in a professional, timely and efficient manner; organize and prioritize work.

Maintain confidentiality; adhere to Busey Bank policies and procedures; comply with laws, regulations and industry best practices.

Reliable and predictable attendance; both onsite and remote

The Credit Monitoring Manager must possess the following knowledge and skills:

• Salesforce and/or nCino internal workflow processing.
• Banking services and operations including credit origination, underwriting, and approval processes.
• Commercial loans, lending principles, policies, and practices.
• Advanced knowledge of nCino, Salesforce and Jack Henry, with the ability to support users.

The following abilities are required:

• Utilize diverse data analysis processes, techniques, and tools to analyze and interpret property-related data.
• Proven performer in a multi-tasking environment working on concurrent complex projects and initiatives.

Bachelor's degree with exposure to Accounting, Finance or Business courses and/or equivalent work experience.

Five or more years as a successful credit underwriter, or similar position, that provides a strong knowledge of credit philosophy.

Three or more years of Management experience is preferred.

PC experience in a Windows environment, Word, and advanced spreadsheet experience on Excel is required.

Salary offered is based on factors, including but not limited to, the job duties, required qualifications and relevant experience, and local market trends. The role may be eligible for bonus or incentives based on company and individual performance.

Base Pay Range: $126,000 - $150,000/year

Busey provides a…