Relationship Banker

Relationship Banker – Leawood Retail Banking Team

nbkc bank is looking for an energetic and customer-focused Relationship Banker to join our Leawood Retail Banking team. If you love helping people, solving problems, and being the friendly, trusted face of a community bank, this might be your perfect next step.

As a Relationship Banker, you’ll be the go-to person customers count on for day‑to‑day banking support and meaningful financial guidance. You will blend your banking expertise with exceptional service to deepen relationships and help customers achieve their goals.

• Open and process new deposit accounts and confidently explain bank products and services
• Actively sell, cross‑sell, and refer products to meet individual, branch, and bank goals
• Identify customer needs by building strong relationships and staying engaged in the community
• Deliver exceptional service by greeting customers promptly and supporting them in person, by phone, or electronically
• Research and resolve a wide range of customer service issues
• Operate a cash drawer daily while accurately processing deposits, withdrawals, payments, and other transactions
• Balance your cash drawer and prepare settlements with precision
• Issue money orders, cashier’s checks, gift cards, and other monetary instruments
• Follow all bank procedures and regulatory guidelines
• Stay up to date on new regulations and required training
• Work as part of a highly collaborative branch team
• Support other branch locations within the nbkc network as needed
• Complete additional duties and projects as assigned

We’re looking for someone who loves working with people, thrives in a fast‑paced customer environment, and understands the importance of accuracy and trust in banking.

• High School Diploma or GED
• At least 1 year of previous banking experience
• Strong customer service skills
• Ability to work as part of a team and support branch goals
• Knowledge of retail banking products and compliance is a plus
• Proficiency with Microsoft Office

• Ability to identify customer needs confidently
• Strong number and detail orientation
• Ability to perform essential job functions with or without accommodation
• Excellent verbal and written communication skills
• Solid computer skills

We respect your time. After reviewing your application, we’ll reach out with next steps, whether that’s a phone chat, a video call, or even grabbing a coffee. You’ll always know where you stand in the process.

Perks And Benefits You’ll Brag About

• Multiple comprehensive health plans including HSA, FSA, and PPO options
• 4 weeks of PTO, 12 paid holidays, your birthday off, and 8 volunteer hours each year
• 401k with immediate vesting and a generous company match
• Paid parental leave
• Access to behavioral health advocates and an Employee Assistance Program
• Wellness programs, reimbursement perks, and an onsite gym at HQ 8320 Ward Pkwy
• Four week paid sabbaticals at your 10, 18, and 25 year anniversaries
• A collaborative, growth‑minded culture that values innovation and ideas
• Meaningful work helping customers reach their financial goals
• Career growth opportunities in an evolving and innovative industry

nbkc isn’t your typical bank, and we’re proud of that. We invest in people, technology, and a culture that empowers everyone to do their best work. We are committed to building an inclusive workplace where everyone feels welcome and valued. We believe diverse teams create stronger ideas, better outcomes, and a more rewarding place to work. We have earned recognition as one of Kansas City’s Best Places to Work for more than five years.

Once you’re here, you’ll understand why.

nbkc bank is an Equal Opportunity and Affirmative Action Employer. Minority, Female, Disability, Veteran, Gender Identity, and Sexual Orientation.

• Entry level

• Full‑time

• Finance and Sales

• Banking