Nurse Navigator, PRN

Candidate will coordinate the activities for Orthopedic Specialty procedures. The role will manage the surgical patient through the surgical episode of care and will serve as a single point of contact for the providers of care, patient, and family. Individual will assist in the screening and assessments of patients referred to the various programs; provide initial assessment, identify opportunities for optimization, and develop plan of care.

Individual will coordinate care with physicians, ensure communication pertaining to services, and treatment, and prepare the patient for surgical episode. As needed will provide patient specific education on diagnostic testing, diagnosis and treatment plan. In addition to coordinating physician referral, will assist in setting up referrals to ancillary services; tracking the patient’s progress providing feedback through identified program timeframe.

Maintains excellent communication and follow up with the patient. Establishing and maintaining relationships with community resources. Assessing barriers to care and assisting patient with referrals to community resources when necessary. Assisting patient in completing pre-authorization information. Oversee and provide assistance with discharge planning, coordinates patient’s discharge needs with additional services as necessary. Participates in community outreach activities by presenting materials for such programs: total joint, spine, bariatric, cardiac programs at health fairs and other community-based service groups.

• Current State Licensure as a RN required
• Minimum of 3 years clinical experience in a Surgical Hospital, ASC, or acute hospital setting
• Relevant specialty (surgical) experience required
• Excellent customer service skills
• Demonstrates ability to promptly respond to request for care, follow up and other requests made by various consumers of the services
• Able to prioritize patient care needs
• Analyzes situations and offers action plans
• Ability to work with multiple individuals to coordinate care for patient
• Able to function well with changing priorities
• Effective communication and presentation skills
• Excellent attention to detail and follow through
• Self-motivated, able to problem solve and work with minimum supervision
• Keeps current in industry changes regarding safety and quality of care initiatives
• Monitor effectiveness of own work in accomplishing business unit and company initiatives
• Knowledgeable in-patient safety, quality of care, patient and family centered care initiatives
• Must demonstrate knowledge and competency in the following area: computer literacy, strong written and verbal communication, assertiveness, flexibility, detail oriented, timely follow up, organization, diplomacy and marketing of the program

• BSN preferred
• BLS required
• Previous Patient Navigation experience preferred
• Case Management experience preferred

• Serves as a single point of contact for providers of care, patient, and family
• Develops and maintain clinical protocols in collaboration with sponsoring physician
• Manages any deviation from designed care pathway, coordinating with surgeon and primary care physician
• Coordinates with preadmission testing/PAT and ANRP/Anesthesia/Primary Care Physician and/or surgeon to optimize patient’s medical conditions prior to surgery
• Collaborates with members of the medical team to ensure a continuum of care for the program patient
• Works collaboratively and acts as a liaison between the patient, patient’s family, physicians, nursing and ancillary contracted services
• Gathers pertinent information about the patient’s medical, psychosocial, and functional status
• Works within criteria set by the pre-admission/registration processes identified by the anesthesia provider and surgeon, sends appropriate referrals to anesthesia/surgeon for final determination when information warrants
• Implements necessary changes in coordination with the medical team to improve patient quality of care and optimization pre-operatively
• Provides necessary information and education to the patient and support person for the following: pre-operative, intra-operative, discharge and…