Retail Loss Prevention Lead

House of Sport by DICK'S Sporting Goods is more than just a store. It is a destination, an experience, a place where athletes can experiment and play. A retail store devoted to sport where our community can gather and be inspired. We are fundamentally changing retail by elevating these experiences, delivering first in class service, obsessing over our athletes, inspiring our teammates, and challenging retail norms.

If you are ready to obsess over the athlete and make a difference in your community, apply to join our team today!

• Mitigate and reduce losses through deterrence of external theft and execution of key operational programs.
• Model customer engagement behaviors to detect and deter shoplifters and provide service to all customers.
• Act in compliance with the Company policy “Engaging Law Enforcement” when all attempts at service do not deter theft.
• Assist in monitoring store compliance with policies related to safety, operational controls, and Merchandise Expose Standards (MES) execution.
• Assist in external/internal investigations and promote store awareness around theft and operational controls.

• Monitors customer and teammate traffic for potential theft activity while following company standards of dress code, addressing concerning behaviors.
• Completes detailed incident reports in LPMS for all recoveries, shoplifting events, and grab & go activity; follows up with local authorities for external case resolution and prosecution.
• Create an inclusive in-store environment where everyone feels welcome, safe, and is treated with respect.
• Requires 100% ability to walk sales floor, stockrooms, and office areas during shift.
• Ability to deescalate incidents involving confrontation by athletes exhibiting concerning behavior.

• Support, promote, and actively demonstrate company values related to customer engagement.
• Provide ad hoc support for the general needs of the business as necessary.
• Participate in Shrink Coach meetings, new hire orientation, and conduct frequent training sessions with store teammates.
• Assist store Shrink Coach with execution of Shrink Business Plan on a limited basis.
• Conduct MES sweeps, fitting room checks, and safety standards when athlete traffic is slow.
• Adhere to established policies and procedures related to safety, loss prevention, and SOPs; maintain confidentiality of all company information.

• Ensures Accountability
• Customer-Focus
• Collaborative
• Instills Trust
• Decision-Quality/Decision-Making Abilities
• Action-Oriented
• Engagement Driver
• Talent Developer
• Effective Team Building Skills
• Plans & Aligns

• 1-3 years of prior LP or educational experience in Loss Prevention preferred

• Cameras must be on during all virtual interviews.
• AI tools are not permitted to be used by the candidate during any part of the interview process.
• Offers are contingent upon a satisfactory background check which may include .

At DICK’S, we thrive on innovation and authenticity. That said, to protect the integrity and security of our hiring process, we ask that candidates do not use AI tools (like ChatGPT or others) during interviews or assessments.

Based on the location of the House of Sport, you may be required to submit relevant state mandated clearances to supervise minors.

Entry level