Shift Manager

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA.

Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

• Lead the experience: handle and oversee crew schedules
• Provide encouraging leadership for crew and managers to provide an outstanding guest experience
• Supervise and lead food safety and cleanliness measures to meet McDonald’s standards
• Take measures around safety, security, inventory, and profitability
• Cultivate and encourage training, education, and continued learning within the restaurant
• Drive and expect a high level of performance from the team

• Passion for helping and serving others (customers and fellow team members)
• Strong customer service and support focus
• The ability to communicate effectively and anticipate customer needs
• To provide solutions and make decisions in a fast-paced environment

Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. Some managers also lead Departments; these managers’ responsibilities may include managing assigned systems, such as Training, Food Safety, and Inventory Management, setting goals, delegating tasks to their teams, following up, and reporting results back to their team and other managers. Previous managerial experience is preferred, ideally within a restaurant, retail, or hospitality environment, but not a requirement.

We’re looking for positive team players with flexible schedules who like to have fun, with the passion to work the famously fast-paced McDonald’s environment. You must be 18 years or older to be a manager in our restaurants.

• Education through Archways to Opportunity, including opportunities to earn a high school degree, college tuition assistance, and English classes as a second language
• Medical, dental, and vision coverage available
• Short- and Long-Term Disability, life and accident insurance available
• Local Area Attractions Discounts
• Free Meals
• Free Uniforms

This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.