Accounts Receivable Associate

Accounts Receivable Associate

Cumberland University

This role is responsible for planning, organizing, and managing the operations and activities of the university’s accounts receivable functions.

Position Title:

Accounts Receivable Associate

Hours Per Week:
Standard 37.5, with some extended work hours at the beginning of fall and spring semesters.

Posting Date:
December 2025

Open Until Filled:
Yes

Job Type: Full-Time

Internal Job Category:
Staff

• Understand and commit to the University Mission.
• Provide excellent customer service to students, faculty, and staff, addressing special situations.
• Receive and post payments and other transactions to student and university accounts.
• Receive and disburse financial aid funds to student accounts.
• Make timely deposits of received funds.
• Prepare and mail monthly invoices to students with account balances.
• Issue student refunds for credit balances after all payments, loans, scholarships, checks, and work‑study earnings have been posted.
• Disperse petty cash for paid receipts submitted by employees.
• Audit student accounts daily for accuracy.
• Balance and prepare daily deposits of all cash receipts to the university bank accounts.
• Prepare invoices for students whose tuition is paid by an employer or other third party.
• Send past‑due accounts to a collection agency after due diligence and maintain records.
• Print and distribute batches to reconcile receipts to student and university accounts daily.
• Print and distribute month‑end reports.
• Verify student billing and accept payments for undergraduate and graduate students for official status during registration periods each semester.
• Charge returned checks and return‑check fees promptly to student accounts and follow up to ensure amounts are collected.
• Work closely with other office personnel and departments involved in student account activity.
• Keep student account information confidential in compliance with FERPA.
• Supervise work‑study students.
• Perform other duties as assigned by the supervisor or superior.
• Participate in and complete the Performance Management Process as per university guidelines.

• Maintain poise, even temperament, and willingness to accept all assignments.
• Possess interpersonal skills for effective interaction with students, parents, faculty, and staff.
• Computer skills, including Microsoft Office.
• Excellent written and oral communication skills.
• Organization, record‑keeping, and reporting skills.
• Ability to prioritize duties.
• Work with limited supervision.
• Make decisions and establish work priorities in procedure‑oriented operations.

Two years related experience in handling customer accounts; preferably in a higher education setting.

Required:

Associate’s Degree in Business or Accounting and two years related experience.

Preferred:
College degree in accounting.

• Requires sitting, repetitive finger and wrist movement, clear speaking, hearing, visual acuity, and color vision.
• Business casual dress; blue jeans not allowed except on special days.