More jobs:
Customer Service Representative
Job in
Lebanon, Wilson County, Tennessee, 37090, USA
Listed on 2026-01-01
Listing for:
Ultimate Linings
Full Time
position Listed on 2026-01-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Join to apply for the Customer Service Representative role at Ultimate Linings
.
Your responsibilities include:
- Order Entry for UL Materials & Equipment orders
- Courteous, prompt answering of phone, fax & email orders to customers.
- Accurate entry of UL orders
- Follow‑up with customers to ensure order entered matches order placed.
- Adhere to credit policies when entering/accepting orders.
- Escalation of any items outside the above parameters to Lead.
- Verification of inventory to be shipped.
- Verification of physical inventory for orders of size above specified amount or for equipment that is non‑conforming.
- Periodic review of inventory stock levels to ensure adequate supply to customer network.
- Pro‑active communications with UL Customers and Sales Team.
- Forward all order documents to proper warehouse.
- Paperless filing of orders.
- Confirmation of outgoing shipments.
- Complete BOL and address labels for shipments.
- Daily invoicing of previous day’s shipments.
- Enter all tracking numbers and Sales Order Shipment Entry for Documents.
- Will learn all parts of the OMS functions for all the divisions.
- Other duties as assigned.
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