Senior Loan Operations Support Specialist

IDR is seeking a Senior Loan Operations Support Specialist to join one of our top clients for an opportunity in Lebanon, TN. This role involves providing technical guidance and support within the loan operations sector, ensuring quality assurance, process improvement, and strategic initiative implementation. The organization is a leader in financial services, committed to operational excellence and customer satisfaction.

• Provide technical guidance and support to team members, including training, coaching, and mentoring.
• Act as a subject matter expert in loan operations, quality assurance, and process improvements.
• Collaborate across functions to enhance operational efficiency and ensure compliance.
• Lead and participate in audits, reviews, and testing of system enhancements and software updates.
• Develop metrics, reports, and documentation to support quality and regulatory adherence.

• High school diploma or GED.
• 7+ years of experience in loan operations or consumer lending.
• Strong knowledge of loan documentation, collateral perfection, and regulatory compliance.
• Proficient with Microsoft Office and relevant software applications.
• Ability to train and develop others, manage multiple projects, and communicate effectively.

• Competitive compensation package
• Full Benefits;
  Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• Clearly Rated's Best of Staffing® Client and Talent Award winner 12 years in a row.