Night Auditor Job Lebanon area,Tennessee USA,Hospitality / Hotel / Catering

NOW HIRING: NIGHT AUDITOR
Overnight | Detail-Oriented | Career-Building Opportunity

Don't think of this as just another job... this is so much more.
Join our award-winning hospitality team and step into a role where you're truly valued, supported, and appreciated
. As a Night Auditor, you'll play a critical role in guest satisfaction and hotel operations—all while building real career momentum in hospitality.

Why This Opportunity Stands Out:

Career growth & development opportunities
A positive, team-driven work environment
Hands-on experience in the hospitality industry
Competitive pay
Paid PTO
FREE Telehealth
DAILY PAY through Zay Zoon
Optional benefits:
Dental, Vision, STD, LTD & Life Insurance, FSA, Hospital, Critical Illness, 401(k) with company match
Generous Travel Discounts
Employee Referral Incentives

Bottom line:
We invest in YOU.

Primary Responsibilities:

Greet and assist guests during overnight check-in and check-out
Complete guest registrations, secure payments, and verify or adjust billing
Confirm guest information, room rates, and room selections
Create and code electronic room keys
Assist guests with reservations and requests in a friendly, professional, and timely manner
Address guest concerns by researching and resolving issues to ensure satisfaction
Provide consistent, high-quality guest service
Anticipate guest needs and exceed expectations whenever possible
Implement creative solutions while adhering to brand standards
Run the Night Audit process each night with accuracy and attention to detail
Maintain thorough knowledge of hotel offerings, including:
- Hotel services and amenities
- Room categories and rates
- Packages and promotions
Build strong, professional relationships with guests, clients, and groups
Provide knowledge of the local area to assist guest inquiries

Skills & Experience:

Guest service experience preferred
Professional, mature, and reliable - a must
Previous hotel experience a plus
Strong attention to detail
Team player with excellent organizational skills
Professional written and verbal communication skills