Medical Receptionist - Wilson County Emergency Services; Nights

With eight hospitals and over 180 clinics, we are the region’s largest comprehensive academic health system. Vanderbilt Health has a long tradition of providing world-class care to the people of the Mid-South, living out our mission of moving medicine forward through preeminent programs in patient care, education and research.

Here you’ll find a spirit of collaboration and a supportive community where your expertise is valued, your knowledge expanded and your uniqueness celebrated. We are committed to fostering an environment where talented, compassionate people are united in bringing the most advanced care to our neighbors throughout the region.

Assists the nursing staff and physicians with processing and implementing orders care for various patients within the facility. Reports directly to the charge nurse and Clinical Director of the unit. This position works in conjunction with other members of nursing service, ancillary services, physicians, patients, and families. It collaborates with various members of the healthcare team to ensure quality of care across the continuum.

Requires the ability to be self-directed and quality focused. Interpersonal communication skills are a necessary function of this position.

Three (3) 12-hour shifts 6:45 p.m.

- 7:15 a.m. Rotating based on unit need. No specific workdays or days off can be guaranteed.

• Accurately transcribes physician orders
• Answers patient call lights and relays messages to staff in a timely manner
• Assists physicians with obtaining needed information on patients
• May assist nurses with tasks if needed
• May assist with moving, transferring, bathing, dressing and other patient ADL's if needed
• Adheres to practices and policies outlined to ensure patient safety
• Follows infection control standards
• Filing as needed

Our professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more. At our growing health system, we support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose.

• Organizational Impact:
  Performs tasks that are typically routine that may impact team's performance with occasional guidance.
• Problem Solving/ Complexity of work:
  Utilizes some discretion and research to solve routine problems.
• Breadth of Knowledge:
  Applies knowledge of standards, established processes and procedure that apply to your own job.
• Team Interaction:
  Provides guidance to entry level co-workers.

Supporting Colleagues :
Develops Self and Others:
Continuously improves own skills by identifying development opportunities.

- Builds and Maintains Relationships:
Seeks to understand colleagues' priorities, working styles and develops relationships across areas.

- Communicates Effectively:
Openly shares information with others and communicates in a clear and courteous manner. Delivering Excellent Services:

- Serves Others with Compassion:
Invests time to understand the problems, needs of others and how to provide excellent service.

- Solves Complex Problems:
Seeks to understand issues, solves routine problems, and raises proper concerns in a timely manner.

- Offers Meaningful Advice and Support:
Listens carefully to understand the issues and provides accurate information and support. Ensuring High Quality:

- Performs Excellent Work:
Checks work quality before delivery and asks relevant questions to meet…