ECommerce Specialist and Shop Assistant

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The eCommerce and Shop Assistant will manage the majority of the large eCommerce presence of Jack’s Guitarcheology. This includes taking detailed photos of products ranging from small guitar parts to large amplifiers, uploading them to all sales platforms (Music Shop
360, Reverb, eBay, Etsy), drafting listing details, determining appropriate pricing, and writing detailed descriptions with minimal supervision. This person will also assist with answering customer inquiries online, packaging and shipping orders, and providing in-store customer service as needed.

$13-$15/hr depending on experience; bi-annual raises and eventually sales commissions

20-30 hours per week with potential of up to 40 hours per week.

• Ability to identify and evaluate various guitar parts name, functionality, make/model, age, condition
• Proficient with MS Excel, MS Word and other PC & mobile applications.
• People skills, ability to work with customers, online, on the phone & in-store.
• Fastidious and thorough nature; eye for detail.

• Knowledgeable about 1970s-present guitar manufacturers.
• Passion for guitars & gear.

• 3+ years eCommerce selling experience.
• Product photography.
• Experience packing and shipping musical equipment.
• Experience working in retail / music stores.

• Knowledgeable about 1960s-1980s Japanese guitar manufacturers.
• Knowledgeable about 1950s-present American guitar manufacturers.
• Managed a large eCommerce store of 500+ listings.

• Take detailed photos of guitars, guitar parts, accessories, and pedals.
• Process images through editor to standardize sizes and apply watermark, adjust color levels, contrast, etc.
• Post photos into listings in Music Shop
  360 (RainPOS), Reverb & other places.
• Draft detailed product descriptions explaining the item, its condition, and sometimes its historical significance.
• Determine appropriate selling prices based on current market conditions and sales history.
• Copy listings from Music Shop
  360 to eBay and Etsy.
• Package and ship orders.
• Unpack and receive incoming inventory.
• Respond to messages about items online.
• Maintain and manage all aspects of eCommerce function.
• Ensure all incoming inventory is pictured and listed in a timely manner.
• Conduct periodic audits of inventory on the floor to confirm listings are current and accurate.

• Repackage parts as needed.
• Assist with inventory counts.
• Assist with customer service in store (answering phone, talking to customers, taking in repairs, trades, and consignments, purchasing customer inventory).

Entry level

Full-time

Management and Manufacturing

Retail Musical Instruments

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