Inside Sales Representative - Lebanon, TN

6 days ago Be among the first 25 applicants

Rugby Architectural Building Products is a wholesale distributor of specialty building products, operating out of 26 branches throughout the United States. Our primary business is non-structural architectural grade building products sold principally to customers who create and produce end-products for the commercial, industrial, retail, residential and institutional markets.

Position:
Inside Sales Representative

• Pay:
  Competitive Pay
• Shift: M-F 7 a.m.
  
  - 4 p.m.
• Competitive Medical – Dental – Vision
• Corporate Wellness & Appreciation Programs
• 401(k) Traditional & Roth with Match
• Paid Time Off & Paid Holidays
• Life Insurance, Short-Term and Long-Term Disability
• Great TEAM environment

• Serve as a customer service representative: build and maintain strong relationships with existing and potential customers through effective communication and exceptional service; engage customers and sell our product through email, phone, and occasionally in person.
• Proactively identify and pursue sales opportunities to meet and exceed sales targets.
• Develop a deep understanding of Rugby's product offerings to provide expert advice and recommendations to customers.
• Efficiently and accurately process customer orders, ensuring timely delivery of products while adhering to company policies and procedures.
• Take sales orders, prepare accurate price quotes and proposals for customers, and negotiate terms when necessary.
• Address customer inquiries, concerns, and issues in a timely and professional manner, striving for prompt resolution and customer satisfaction.
• Stay informed about industry trends, competitor offerings, and market conditions to identify opportunities and challenges.
• Maintain accurate records of customer interactions, sales activities, and results, using CRM software as required.

• Previous inside sales representative experience, preferably in the building materials or construction industry; alternatively, customer service experience in similar industries.
• Strong communication and interpersonal skills, with the ability to build rapport with customers; communication is factual, polite, and professional.
• Reserved, yet people focused; strong focus on repeatable, high-quality results; uses customer-focused mindset to solve problems.
• Knowledge of Rugby's product offerings or willingness to learn.
• Proficiency in using CRM software and other sales tools.
• Prefer a steady, even pace of work, with predictability from one day to the next, yet goal-oriented with a track record of meeting or exceeding sales targets.

At Rugby, our goal is to lead the industry! We will accomplish this goal by creating an environment where each team member is challenged to achieve their personal best using their talent, together building a community based on our values of Fairness, Commitment to Excellence, and maintaining Rugby as a Performance Meritocracy.

Key words:
Sales; inside sales; inside sales representative; sales representative; business development representative; call center; customer service; telemarketing; customer service representative

• Entry level

• Full-time

• Strategy/Planning and Information Technology
• Wholesale Building Materials