Insurance Customer Service & Growth Specialist
Listed on 2026-11-01
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Customer Service/HelpDesk
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Insurance
Financial Sales
Customer Service Representative - State Farm Agent Team Member
Position Overview
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
- Maintain a strong work ethic with a total commitment to success each and every day.
- Salary plus commission/bonus
- Excellent interpersonal skills
- Excellent communication skills - written, verbal and listening
- Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
- People-oriented
- Organizational skills
- Self-motivated
- Ability to work in a team environment
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
We are located in , AL and help customers with their insurance and financial services needs, including:
- Home insurance
- Life insurance
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
Can you work in a position with weekly/monthly sales goals? *
How have you performed with your previous sales goals/quotas? *
This position requires outbound calling including cold calls to potential customers. Can you do this? *
Comments
I was referred to this position by a current employee
Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none
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