Accounts Receivable Specialist

About the role

We are seeking a detail-oriented and analytical Accounts Receivable Specialist to support our distribution operations. This role is responsible for ensuring the accuracy, completeness, and timeliness of financial reconciliation, settlement processing, partner reporting, and exception handling across distribution partners, cash application, and collections requirements.

The ideal candidate understands data, database logic, accounting reconciliations, settlement timing, ledger management, and cash conversion impacts. The role sits in Financial Operations and owns day-to-day settlement execution for a portfolio of distribution partners.

• Prepare partner settlement invoices/statements (premium, commissions, refunds/chargebacks, fees, adjustments) and validate completeness.
• Reconcile partner settlement files to internal subledger sources (Net Suite), Net Suite postings, and bank activity.
• Ensure consistent cutoffs and settlement calendars are followed.

• Investigate short-pays, missing remittances, unapplied cash, fee mismatches, timing differences, chargeback/refund disputes, and data defects.
• Build clear break narratives: what happened, root cause, and proposed fix.
• Route issues to the right owner (partner finance, internal Data Ops, Treasury, Product, Claims) with sufficient evidence to act.
• Maintain documentation with aging and next actions.

• Support accurate and timely cash application for partner remittances.
• Assist in collections workflows for overdue partner balances, including documentation for escalations and partner comms.

• Execute defined controls for settlement accuracy (checklists, reconciliations, tie-outs) and retain evidence.
• Maintain and improve SOPs so recurring issues become systemised fixes.

• 2+ years in invoicing, settlements, reconciliations, AR/collections operations, revenue operations, or high-volume finance operations.
• Demonstrated experience reconciling receivables (bank statements, invoices, part payments, ERP).
• Intermediate spreadsheet skills.
• Comfortable writing crisp communication and working directly with external counter parties.
• High standards for controls, accuracy, and audit trail discipline.

• Experience with chargebacks/refunds, payout cycles, multi-currency settlement.
• Experience in insurance operations context (premium vs commission offsets, bordereau-style reporting).

• Employee Stock Options – share in our success with ownership for contributions.
• Work with like-minded people passionate about both the work and giving back; support through CG Gives programs.
• Social initiatives that provide opportunities for community engagement.

Sound interesting? If you think you have the best composition of the above, send us your resume and let’s chat!

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