Professional Business Support; Secondment

Job title:
Professional Business Support (12 Month Secondment / Fixed Term Contract)
Division:
Supervision, Policy and Competition (SPC)
Department:
Capital Markets

• Salary: National (Edinburgh and Leeds) ranging from £25,000 to £28,000 and London from £27,500 to £30,000 (salary offered will be based on skills and experience)

• This role is graded as: Professional Support - Corporate

• Your recruitment contact is Shafika Shaikh via  Applications must be submitted through our online portal. Applications sent via social media or email will not be accepted.

We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you’ll play a key part in protecting consumers, driving economic growth, and shaping the future of UK finance services.

SPC oversees firms and individuals (supervision), creates and reviews the rules by which they operate (policy) and identifies and remedies ineffective competition in markets (competition). Sitting within the Infrastructure and Exchanges Directorate, the Capital Markets Department focuses on supervision and policy relating to key aspects of wholesale financial markets, including primary markets, credit ratings and benchmark providers, trading conduct and transparency, and wholesale cryptoasset markets.

• Deliver consistent administrative support to four managers and their teams, ensuring smooth day-to-day operations and enabling leaders to stay focused on priorities
• Manage and optimise complex diaries, scheduling meetings, resolving clashes and coordinating with internal/external stakeholders to maximise productivity and minimise disruption
• Handle incoming correspondence and queries from firms, including those related to meetings, conferences and events. Providing timely, accurate responses that improve professional relationships
• Coordinate travel and meeting logistics, from room bookings to refreshments, to create seamless, well prepared environments that support effective engagement and collaboration
• Support onboarding and recruitment processes, ensuring new joiners and staff movers experience a smooth, organised transition that helps them feel comfortable and equipped for their positions
• Collaborate closely with other administrators across the department and directorate to deliver consistent service standards and cultivate a supportive, team centred culture
• Provide cover and support for other teams and contribute to ad hoc projects, offering flexible, solutions focused assistance that adds value across the organisation

• Proven experience as a personal assistant, secretary, or in a similar administrative role
• Demonstratable experience in computer literacy, including proficiency in Microsoft Outlook
• Prior experience of handling confidential and sensitive information with discretion, maintaining confidentiality across all communications and documentation with experience managing demanding diary schedules, and prioritising and meeting tight deadlines

• Effective written and spoken communication abilities that suit various audiences
• Confidence in engaging with a wide range of internal and external contacts
• Skilled organisational, administrative, and time management abilities
• Willingness to manage shifting priorities and situations
• Ability to maintain attention to detail when facing tight deadlines
• Team-oriented approach, with the ability to efficiently organise tasks and collaborate with others

• 25 days annual leave plus bank holidays
• Hybrid model with up to 60% remote work
• Non-contributory pension (8–12% depending on age) and life assurance at eight times your salary
• Private healthcare with Bupa, income protection, and 24/7 Employee Assistance
• 35 hours of paid volunteering annually
• A flexible benefits scheme designed around your lifestyle

For a full list of our benefits, and our recruitment process as a whole visit our benefits page.

Our colleagues are the key to our success as a regulator. We are committed to fostering a diverse and inclusive culture: one that’s free from discrimination and bias, celebrates difference, and…