Insurance Administrator, Administrative​/Clerical

Administrator

Location: Leeds Salary: £25,000 - £30,000 per annum Reporting To: Account Handler Employment Type: Full-time

We are seeking a proactive and detail-oriented Administrator to join our team based in Leeds. This client-facing position involves supporting the Account Handler in managing policies and contracts to ensure smooth operations and deliver exceptional customer service.

• Manage client policies and related documentation with accuracy and professionalism
• Provide efficient support in client handling and respond promptly to queries
• Maintain strong relationships with clients, insurers, and internal teams
• Process mid-term adjustments, such as vehicle and driver changes
• Handle quarterly declarations and accurately calculate premiums
• Assist with claims-related enquiries and liaise with insurers
• Ensure all documentation is complete, accurate and compliant with relevant standards

• Minimum of 5 GCSEs at grades A
  -C (or equivalent)
• Excellent communication and problem-solving skills
• Organised, reliable and able to work independently
• Motivated to learn and willing to pursue industry qualifications
• Understanding of regulatory and internal compliance requirements

• Competitive salary with opportunities for career development
• Supportive and collaborative team environment