Business & Support Coordinator HAGS HAGS

THIS ROLE IS BASED IN OUR SHERBURN IN ELMET, NORTH YORKSHIRE OFFICE.

For more than 75 years
, HAGS has been designing and manufacturing recreational equipment that brings communities together. We create playgrounds, sports and fitness areas, and urban furniture that inspire people of all ages to get outdoors, connect, and thrive.

At HAGS, we believe in building spaces that spark joy, encourage movement, and make a lasting impact. When you join us, you become part of a team shaping meaningful environments for children, families, and communities around the world.

As a Business & Support Coordinator, based in our Sherburn in Elmet office, you’ll play a vital role in supporting projects from order through installation to completion. You’ll work closely with colleagues, subcontractors, manufacturers, and customers to ensure information is accurate, communication is professional, and project workflows stay on track.

• Keeping project stakeholders updated — making sure everyone has the right information at the right time.
• Preparing installation and project documentation — ensuring subcontractors have everything they need to deliver smoothly.
• Maintaining accurate CRM and project records — keeping our systems reliable and up to date.
• Inputting sales orders and raising purchase orders — helping projects move efficiently from quotation to delivery.
• Managing warranty claims — supporting customers with clear, timely resolutions.
• Logging discrepancies and tracking missing items — ensuring issues are captured and resolved quickly.
• Processing invoices — keeping financial records flowing smoothly for customers, suppliers, and subcontractors.
• Preparing Operations & Maintenance packs — providing customers with complete, professional project handover information.
• Supporting monthly reporting — helping the team stay informed and organised.
• Updating subcontractor records and archiving documents — ensuring compliance and up‑to‑date information.

• Organised and detail‑focused — you enjoy following set procedures and ensuring everything is correct.
• Accountable and dependable — you take ownership of your work.
• Collaborative and supportive — you communicate professionally and work well across teams.
• Calm and structured — you prefer predictable workflows and clear expectations.
• Adaptable and forward‑thinking, while grounded in process.

• Work well within established systems, regulations, and standards.
• Are comfortable managing detailed administrative and technical tasks.
• Communicate clearly with a variety of stakeholders.
• Produce consistent, quality work in a steady environment.

• Competitive salary
• 4% pension contribution
• Wellbeing package and discounts through Perkbox
• A supportive and collaborative working environment.

If you’re motivated by structure, quality, and being part of a team that delivers meaningful outdoor spaces, we’d love to hear from you.

HAGS is an equal opportunity employer. We recognise that it takes diversity of thought, culture, background, and perspective to create a truly successful organisation.

If you believe you have what it takes to join our high-performing team !