Sales Administrator

Sales Administrator

Location: Poole, Dorset

Type: Permanent

Salary: Up to £27,000 per annum

Hours: 37.5 hours per week, Monday – Thursday 7.30am – 4pm & Friday 7.30am – 1pm

An established manufacturing company is expanding. The role is a permanent Sales Administrator based at their busy, friendly office in Poole. The main focus is accurate data entry and processing customer orders, ensuring the database reflects correct information.

• Process, update and amend customer orders on a daily basis.
• Ensure all orders are correctly entered into the in‑house database.
• Make changes to orders and communicate stock, prices and delivery information to customers.
• Provide exceptional customer service via phone and email.
• Resolve stock availability or delivery issues promptly.
• Keep customers informed about order status, delivery dates and pricing schedules.

• Previous experience in an order processing role or similar.
• Ability to manage large volumes of work accurately and timely.
• Strong attention to detail.
• Excellent customer‑service skills.
• Working knowledge of email, Word, Excel and related spreadsheets.
• Positive, cheerful personality capable of working independently and as part of a team.

Resource Recruitment is an equal opportunities employer. All applicants are assessed solely on the basis of qualifications, skills and abilities, without prejudice for background, religion, ethnicity, age, sexual orientation, disability or gender.