Sales Administrator

As Sales Administrator you will be joining a small, collaborative team based just outside Brackley, on a full time, permanent basis. With flexible, hybrid working (one day in the office) and an early finish on Friday the role offers a salary of between 25,500 and 28,000. Your prime role will be to ensure orders are recorded, processed and delivered on time, liaising with the internal team and customer, always delivering exceptional levels of service.

• Process customer orders, including inputting and liaising with other departments to ensure deadlines are met
• Manage incoming calls and emails
• Prepare documents and reports as required
• Update customer database
• Manage the Amazon product catalogue
• Monitor stock levels
• Ensure product listings are accurate
• Attend meetings with Amazon Vendor Manager
• Work with external marketing agency to ensure product listings and imagery
• Create and send out customer invoices
• Raise POs
• Track orders, follow up

• Strong communication skills
• Solid rapport building skills, at all levels
• Experience of working in a sales support, administration role, from order processing through to delivery
• Be able to demonstrate excellent levels of customer service, including conflict resolution
• Knowledge of buying groups would be beneficial
• Proficient in Microsoft Office
• Experience in Sage accounting would be an advantage
• Comfortable learning new software
• Highly organised, able to work on multiple tasks at any one time and thrive under pressure
• Meticulous attention to detail and accurate
• Good interpersonal skills
• Strategic problem solver
• Adaptable in a changing environment
• Own transport essential

• Salary of between 25,500 and 28,000
• Flexible, hybrid working with one day in the office
• Early finish on a Friday
• 25 days annual leave plus bank holidays
• Pension
• Health Sheild
• Opportunities for training and development