B2B Insurance Operations administrator

Join Our Team as a (B2B Insurance) Operations Administrator!

Are you an organised and proactive individual with a passion for delivering exceptional support in the insurance sector? If you have a minimum of 2 years of experience in insurance administration and have a knack for problem‑solving, we want to hear from you!

• Coordinating diaries and scheduling internal/external meetings.
• Assisting with management meetings by preparing agendas and taking notes.
• Ensuring accurate data entry and maintaining client and partner records.
• Liaising with business partners to assist with day‑to‑day account administration and underwriting referrals.
• Producing reports and supporting training presentations.
• Monitoring inboxes, handling calls, and responding to queries professionally.
• Arranging travel and accommodation when necessary.
• Managing general administrative duties, including post, filing, and document management.

• A minimum of 2 years' experience in insurance.
• Intermediate Excel skills.
• Excellent email and letter drafting abilities.
• A confident telephone manner with a friendly approach.
• Strong written and verbal communication skills, adaptable to your audience.
• Ability to prioritise and work flexibly across multiple tasks.
• High computer literacy and attention to detail.
• Excellent diary and time management skills.
• Comfort in working independently when required.
• A commitment to confidentiality and discretion.
• A customer‑first mindset with resilience and a collaborative spirit.

• Competitive Salary: £24,000 – 28,000 per year (depending on experience).
• Pension Contributions.
• Continuous Career Development:
  Regular appraisals to support your growth.
• Private Medical Insurance.
• Wednesday Cakes on us – because who doesn’t love a midweek treat?
• A fantastic working location in Guildford, ideal for commuting (3 days a week).
• A modern office environment.
• Financial support towards professional qualifications (CII/CILEx/AAT) after a successful probationary period.
• Annual Salary Reviews.

Available after successful completion of probationary period.

• Job Type: Full-time, Permanent, Hybrid - Mon & Fri WFH
• Working Pattern:
  Monday to Friday (9am – 5pm with 1hr lunch)
• Location:
  
  Guildford (near Central bus station) and free parking 15 mins walk away

If you’re ready to take the next step in your career and join a team that values initiative and responsibility, apply today! We can’t wait to meet you!

Office Angels is an equal‑opportunities employer who put expertise, energy and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.