Administration Executive

Administration Executive

Salary: £25,000 circa per annum

Hours:

Monday to Friday, with occasional weekend days as required

Location:

Leeds

Are you highly organised, detail-oriented, and passionate about delivering exceptional customer service? We are seeking an Administration Executive to join a growing travel business and play a key role in supporting the operations, sales, and customer service teams. This role will be responsible for ensuring the smooth day-to-day administration of the business, maintaining high standards of accuracy, professionalism, and customer care.

There will be a requirement in peak times to cover in other departments including sales and service.

• Conduct quality checks on all booking elements before confirmations are issued, ensuring deposits have been correctly taken and all documentation has been provided accurately.
• Process and chase tickets, maintaining accurate ticket reports.
• Issue customer documentation in a timely and professional manner.
• Manage after-sales administration, including amendments, refunds, and customer call backs.
• Support clients with travel enquiries and processing reservations.

• Experience working in travel with a Travel Agency or Tour Operator.
• Excellent organisational and administrative skills.
• Strong attention to detail and accuracy.
• Outstanding communication and customer service skills.
• The ability to prioritise workloads and meet deadlines.

If you are looking for a varied and rewarding role within the travel industry and enjoy working as part of a dynamic team, we would love to hear from you. Please apply below or send your cv to