Procurement Administrator

Location: Leeds Support Centre, Leeds City Centre, West Yorkshire

Line Manager: Procurement Manager

Akari Care is a leading provider of residential and nursing care services for older people, operating 31 care homes across the UK. We are committed to delivering high-quality care supported by an effective operational and procurement function that ensure our homes have access to the products and services they need.

We are seeking a highly organised and proactive Procurement Administrator to join our Leeds Support Centre. This role is integral to the smooth operation of the Procurement function, providing first-line support to care homes and suppliers while ensuring procurement systems, records, and processes are maintained efficiently.

The Procurement Administrator will act as the primary point of contact for procurement-related enquiries from Akari Care homes and external suppliers. The role involves supporting the day-to-day administration of procurement activities, supplier management, purchase order processing, fleet compliance, and maintaining accurate procurement records and systems.

• Manage the Procurement inbox, responding to and resolving enquiries from care homes and suppliers.
• Provide first-line telephone support to internal stakeholders and external suppliers.
• Investigate and resolve procurement-related queries, including delivery, order, and pricing issues.
• Raise and receipt purchase orders in line with company procedures.
• Maintain accurate procurement records and documentation.
• Update and maintain procurement trackers, registers, and reporting tools.
• Administer and maintain the procurement system, ensuring product, catalogue, and pricing information is accurate.
• Liaise with suppliers to obtain quotations and service information in a timely manner.
• Support the onboarding and implementation of new suppliers.
• Maintain supplier compliance records, including audit and insurance documentation.
• Develop and maintain positive working relationships with suppliers and stakeholders.
• Monitor supplier performance and elevate issues where appropriate.
• Support the administration and compliance of the company vehicle fleet.
• Coordinate vehicle MOTs, servicing schedules, and associated documentation.
• Deliver a professional, responsive, and customer-focused service at all times.
• Escalate and assist in the resolution of complex procurement or supplier issues.
• Provide administrative support to the Procurement Manager and wider Property and Procurement Team.
• Prepare and coordinate the distribution of post, documents, and packages to care homes.
• Assist with ad hoc projects, process improvements, and general administrative tasks as required.

Please note: This list is not exhaustive and may be amended to meet the changing needs of the business.

• Strong organisational skills with the ability to manage multiple tasks and priorities.
• Excellent communication and interpersonal skills.
• High level of accuracy and attention to detail.
• Proficient in Microsoft Office applications, particularly Excel, Word, and Outlook.
• Ability to work independently and as part of a team.
• Strong problem-solving skills and a proactive approach to resolving queries.

• Previous experience in an administrative role, ideally within procurement, purchasing, or supply chain functions.
• Experience using procurement or purchasing systems.
• Knowledge of supplier management and procurement processes.
• Experience maintaining compliance records and registers.

At Akari Care, we are committed to recognising and rewarding the dedication of our Colleagues. As part of our team, you will have access to a range of benefits designed to support your wellbeing, professional development, and work-life balance, including:

• Competitive salary and annual leave entitlement
• Employee Assistance Programme, providing confidential support and advice
• Access to a range of retail, leisure, and lifestyle discounts
• Training and development opportunities to support career progression
• Recognition and Values Awards celebrating individual and team achievements
• Refer a friend bonus scheme
• Supportive and inclusive working environment

At Akari Care, our values are at the heart of everything we do. We recognise colleagues who consistently demonstrate our commitment to being:

• Personalised
  – treating every individual as unique and tailoring our approach accordingly.
• Kind
  – showing compassion, empathy, and respect in all interactions.
• Caring - Creating a warmand inclusive environment in which our residents and staff have a sense of security and belonging.
• Trusted
  – acting with integrity, professionalism, and accountability.
• Community – working together to create supportive environments for residents, colleagues, and the communities we serve.

We believe that by recognising and celebrating these values, we create a positive workplace culture for all our Colleagues.

Akari Care is proudly working towards achieving Veteran Friendly Framework
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