Patient Care Advisor

Job summary

Beeston Village Surgery is seeking a Patient care advisor to take on a key administrative role within our forward-thinking, community-based GP practice.

Serving a patient population of just under 8,000, you will play a vital role.

Working collaboratively with both clinical and administrative teams, you will provide high-quality, patient-centred administrative services.

This is a diverse administrative role within the GP surgery. Which allows you to switch between patient facing tasks such as working on the reception front and the phones as well as back office administrative work.

Main duties of the jobMeet and receive patients and help deal with their needs including but not limited to:

New patient registration

Appointment signposting and booking for all Primary Care Health Professionals and knowledge of accessing appointments in Secondary Care All aspects of incoming/outgoing mail/email and online queries

Daily, weekly, monthly, quarterly administration tasks

Appropriate administration tasks

Electronic pathology system

Sick note, appliance and equipment requests

Repeat prescription service

About us Beeston Village Surgery is a friendly, supportive, and progressive GP practice based in Leeds, caring for a growing population of just under 8,000 patients.

Our clinical team includes a GP Partner, Salaried GPs, GP Registrars, ACPs, Nurses, HCAs. Our administrative team consists of Practice Manager, Reception Admin manager, Secretary and Patient care advisors. We provide a full range of primary care services including chronic disease management, minor surgery, family planning, immunisations, and health screening.

As part of the Beeston PCN, we benefit from access to a wide network of services and a strong pharmacy team.

Details Date posted
27 August 2026

Pay scheme

Other Salary
12.71 an hour

Contract Permanent Working  pattern

Full-time

Reference numberAJob locations

Beeston Village Surgery Town Street Beeston Leeds LS
11 8PN
United Kingdom Job description

Job responsibilities

Main Purpose Work
to the direction of the Practice Manager in supporting the medical, nursing and
administrative teams in administrative activities to provide high quality and
patient care services to meet the needs of the practice population.

The
person carrying out this role should:

Establish and maintain timely,
appropriate and organised ways of working during the working day Establish and maintain productive working
relationships with the Practice Team.

Carry out duties in a quiet, timely,
efficient, professional and respectful way.

Work closely with duty clinician to
support and maintain first contact assessment way of working

Achieve and maintain core competencies

Obtain daily brief from Team Leader,
Patient Care Adviser Team or Practice Manager at start of shift

Establish and maintain daily operational
links with the all clinical staff

Carry out appropriate duties to maintain
adequate patient services during surgery hours (Monday, Wednesday 7am 6pm,
Tuesday, Thursday and Friday 8am 6pm)
Maintain code of confidentiality at all
times

Establish and maintain good working links
with the Practice Manager.

Carry out general Patient Care Adviser
duties which form the basis of the core competencies essential for this role;full job description to be tailored to the candidate
Job description
Job responsibilities

Main Purpose Work
to the direction of the Practice Manager in supporting the medical, nursing and
administrative teams in administrative activities to provide high quality and
patient care services to meet the needs of the practice population.

The
person carrying out this role should:

Establish and maintain timely,
appropriate and organised ways of working during the working day Establish and maintain productive working
relationships with the Practice Team.

Carry out duties in a quiet, timely,
efficient, professional and respectful way.

Work closely with duty clinician to
support and maintain first contact assessment way of working

Achieve and maintain core competencies

Obtain daily brief from Team Leader,
Patient Care Adviser Team or Practice Manager at start of shift

Establish and maintain daily operational
links with the all clinical staff

Carry out appropriate duties to maintain
adequate patient services during surgery hours (Monday, Wednesday 7am 6pm,
Tuesday, Thursday and Friday 8am 6pm)
Maintain code of confidentiality at all
times

Establish and maintain good working links
with the Practice Manager.

Carry out general Patient Care Adviser
duties which form the basis of the core competencies essential…