Personal Assistant to Head of Department

Job Title:

Personal Assistant to the Head of Department Division:
Authorisations Department:
Banking & Insurance and Early & High Growth Oversight

• Salary: National (Edinburgh and Leeds) ranging from £28,800 to £38,000 and London from £31,600 to £42,000 (salary offered will be based on skills and experience)

• This role is graded as: Senior Professional Support - Corporate

• Your internal recruitment contact is Katie via

• Your external recruitment contact is Riley Fox via

About the FCA and team

We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you’ll play a key part in protecting consumers, driving economic growth, and shaping the future of UK finance services.

The Authorisations Division serves as the initial point of contact for firms and individuals seeking to provide regulated financial services in the UK, making authorisation decisions to ensure applicants meet the FCA’s standards.

We are looking for an experienced PA to support the Head of Department of our Banking & Insurance and Early & High Growth Oversight Department in Authorisations. The department has two functions – Banking & Insurance Authorisations deals with applications for new banks, insurers, funeral plan providers and insurance intermediaries, and Early & High Growth Oversight supervises firms in the early stages of being regulated and when experiencing high growth.

• Providing a dedicated and professional service to the HoD, assembling and disseminating information on their behalf and progressing actions as appropriate

• Monitoring of emails, including the recording and tracking of actions

• Diary management – ensuring commitments are managed smoothly, within time constraints, and that associated arrangements (e.g. briefing requests) operate efficiently

• Manage meeting papers for the HoD including coordinating briefings, managing bring forward/pending system and chasing ‘actions’ from others where necessary

• Preparing agendas for the Management meetings and following up actions where necessary

• Acting as a point of contact for the HoD, including liaison with senior management and external stakeholders

• Investigating issues and resolving queries (escalating/advising HoD as appropriate) and ensuring full communication with contacts/Division as relevant

• Coordinating departmental communications and any other ad hoc papers or presentations

Minimum:

• Experience working in a Personal Assistant capacity with well-developed organisational skills

• Experience of establishing and maintaining effective relationships with senior stakeholders

• Experience using Microsoft Outlook, One Note, Excel, Word and Power Point

Essential:

• Ability to work professionally in demanding situations with tight deadlines and to balance competing priorities

• Ability to make timely decisions based on relevant analysis in absence of the HoD where appropriate

• Ability to work on own initiative and manage time effectively

• Ability to work effectively with a range of internal and external stakeholders

• Collaborative worker with the ability to work on own initiative

• Committed to improving processes and sharing good practice

• The role requires you to have access to sensitive and confidential information. Maintaining security and confidentiality of information is of paramount importance in this role

• 25 days annual leave plus bank holidays

• Colleagues spend a minimum of 50% of their working time in the office each month (60% for Directors and Executive Directors) across our London, Leeds and Edinburgh offices

• Non-contributory pension (8–12% depending on age) and life assurance at eight times your salary

• Private healthcare with Bupa, income protection, and 24/7 Employee Assistance

• 35 hours of paid…