Receptionist, Administrative​/Clerical

This role provides the following services to the Trust:

-Meet and greet as the first port of call as patients and visitors enter our hospitals.

Taking telephone queries and offering the appropriate advice or redirecting to the appropriate department/person.

Provide directions based on the information available.

Utilising patient information databases to best support patients and visitors.

Support patients and visitors with any issues they may experience in relation to their visit which may cause anxiety, this may be by resolving the issue personally, providing information, or directing them to the most appropriate department/person.

Undertaking administrative and clerical duties as requested.

Production of s for staff and the issuing of Access Cards.

Please see the attached job description for further information about this vacancy.

We are looking to add to our team of receptionists, whose role is to be the first friendly face to greet our patients and visitors to our hospital site. The successful applicant will provide a high standard of clerical/reception service to patients and the hospital, adhering to Trust guidelines and policies. The post holder will receive and check documentation, reports, patient information, processing each one appropriately and within Trust guidelines.

So, youll need to be great at entering information into IT systems, to help us log and retrieve information as and when required. In this role, youll need to process patient documentation be the first point of contact for patients and other visitors to the hospital, provide an administrative and clerical service to our department/team and support the delivery of a high standard of service to patients, staff and Trust departments.

The job package includes:

-A competitive salary pro rata Band 2 £ 25,272 (Inc. enhancements for unsocial hours.)Annual leave starting at 27 days per annum plus statutory bank holidays rising to 33 days with service.

An excellent contributory pension scheme.

On-site childcare provision

Salary sacrifice schemes (cycle to work)

The Leeds Teaching Hospitals NHS Trust is committed to delivering the highest quality and safest treatment and care to every patient, every time.

Our vision is to provide the highest quality specialist and integrated care.

We will do this through delivery of our multi-year goals and strategic priorities, which you can read about on this page.

Central to it all is The Leeds Way our values and behaviours that are at the heart of everything we do.

For questions about this job, contact:

Richard Berridge Operations Manager   Shortlisting Date: 21/09/2026 Interview Date: 30/09/2026

For questions about this job, contact:

Richard Berridge Operations Manager   Shortlisting Date: 21/09/2026 Interview Date: 30/09/2026

We are looking to add to our team of receptionists, whose role is to be the first friendly face to greet our patients and visitors to our hospital site. The successful applicant will provide a high standard of clerical/reception service to patients and the hospital, adhering to Trust guidelines and policies. The post holder will receive and check documentation, reports, patient information, processing each one appropriately and within Trust guidelines.

So, youll need to be great at entering information into IT systems, to help us log and retrieve information as and when required. In this role, youll need to process patient documentation be the first point of contact for patients and other visitors to the hospital, provide an administrative and clerical service to our department/team and support the delivery of a high standard of service to patients, staff and Trust departments.

The…