Document Controller

You will join our Infrastructure business, supporting the delivery of some of the UK's largest and most complex infrastructure programmes.

We are looking for a Document Controller who is organised, collaborative and comfortable working in a fast-moving project environment. You will play an important role in making sure project information is controlled, accessible and reliable, helping delivery teams and clients work effectively and make informed decisions.

We are particularly interested in people who look beyond simply administering documents. We want people who are curious about how things could work better, comfortable adopting digital technology and willing to challenge and improve established ways of working.

Whether you are an experienced Document Controller or looking to take the next step in your career, we will support you to broaden your Information Management capability. You will have the opportunity to develop beyond traditional document control, working alongside experienced Information Management professionals and progressing along our Information Management career pathway.

• To help project teams maintain trusted, controlled and accessible information that supports effective project delivery, collaboration and decision-making.
• Receive, register, distribute, track and monitor project drawings, documents and information.
• Maintain accurate document metadata, registers and records within project Common Data Environments and electronic document management systems.
• Coordinate document reviews, approval workflows, information exchanges and transmittals.
• Monitor the status of project information and help teams meet agreed review and delivery timescales.
• Produce regular document control and information status reports for project teams and clients.
• Respond professionally to internal and external requests for documentation and information.
• Support project teams in applying agreed document control and Information Management processes.
• Provide practical advice and guidance on document control requirements and ways of working.
• Develop and support the delivery of training, guidance and awareness sessions to help project teams understand and apply document control and Information Management processes.
• Identify opportunities to simplify processes, improve quality and make better use of digital tools.
• Work collaboratively with clients, designers, project managers, technical teams and delivery partners.
• Support and share knowledge with less experienced colleagues where required.
• Take responsibility for health, safety and environmental considerations within your own work.

• Experience in document control, project information management or a closely related project support role.
• Experience using an electronic document management system or Common Data Environment.
• A structured and organised approach, with strong attention to detail.
• The ability to manage competing priorities while maintaining quality and accuracy.
• Good written and verbal communication skills.
• Strong collaboration and customer service skills.
• A practical problem-solving mindset and confidence making recommendations within agreed responsibilities.
• The ability to learn new processes and digital tools quickly.
• Competence using Microsoft 365 applications, including Word, Excel, Outlook and Teams.
• Confidence seeking guidance or escalating issues when appropriate.

• Experience supporting major infrastructure, engineering, construction or other complex programmes.
• Awareness of Information Management principles and the relationship between document control and wider project delivery.
• Experience working with structured information workflows and metadata.
• Awareness of ISO 19650 and Common Data Environment principles.
• Experience improving processes, implementing changes or helping colleagues adopt new ways of working.

• Broader knowledge of Information Management across the project lifecycle.
• Experience working on major and complex infrastructure programmes.
• Capability in Common Data Environments, information workflows, reporting and assurance.
• Consulting, stakeholder engagement and client-facing skills.
• A clear foundation for progression along the Information Management career pathway.

You will be part of a growing capability supporting clients across the infrastructure lifecycle. We offer varied project experience, access to experienced Information Management professionals and opportunities to…