Support Service Team Secretary

Are you looking for mental health jobs in Leeds, York or with one of our regional services operating across the country? We have a range of NHS Job opportunities, placements and specialities in our clinical, research, and professional support teams across Leeds and York.

At Leeds and York Partnership NHS Foundation Trust (LYPFT), we strive to provide high-quality mental health and learning disability services as an employer of choice. We can only achieve this by putting our staff and the people using our services at the centre of everything we do. This starts with the people we employ. We recruit based on values and qualifications (where required) and believe lived experience is an advantage.

We look for potential, not perfection, and this means that together, we are as diverse as the communities we care for.

Simply put, we seek out people who care, act with integrity and have the right skills. We want to add to our incredible colleagues, students and volunteers who share these principles, with people like you, who find empathy comes easily and who treat everyone with respect without thinking. Search our latest jobs to start your journey with us.

Main area Community Mental Health Team Grade Band 3 Contract Fixed term: 12 months (Secondments also considered) Hours Full time - 37.5 hours per week Job
-56826-COMM

Site St Marys House Town Leeds Salary £25,760 - £27,476 Per Annum Salary period Yearly Closing 05/11/2026 23:59

Provides comprehensive administrative and secretarial support to clinical and support service teams, ensuring smooth daily operations. Manages telephone and face-to-face enquiries, diaries, appointments, meetings and minute taking. Maintains accurate electronic and manual records in line with confidentiality and information governance standards. Produces correspondence using Microsoft Office and digital transcription systems with high attention to detail. Supports patients, carers and staff by providing non-clinical information and coordinating services.

Prioritises workload, meets deadlines and maintains effective office systems. Contributes to service improvement, follows Trust policies, and works collaboratively to deliver a professional, efficient and customer-focused service.

The role will include managing the teams Duty Desk, audio typing, arranging meetings and taking minutes, diary management and regular telephone and face to face contact with staff, service users, carers other professionals at different levels internal and external. The candidate must be able to prioritise their own workload and work on their own initiative. They must also possess good problem-solving skills, have the ability to work within strict time frames, have an awareness of service user / staff confidentiality and data protection and a high standard of written / verbal and analytical communication skills.

An advanced knowledge of Microsoft Office programmes is essential. Knowledge of Big Hand translation system is desirable.

This role requires a strong capability in data analysis, with particular emphasis on the proficient use of Microsoft Excel to produce and interpret monthly statistical reports. The post holder will be responsible for analysing referral data and generating regular performance reports to monitor and demonstrate referral activity within the service.

Flexibility will be required by the successful applicant with regards to work base and hours, allowing provision of cover for colleagues in different areas when required.

The Leeds and York Partnership NHS Foundation Trust (LYPFT) is the main provider of Mental Health and Learning Disability services in Leeds. We also provide specialist inpatient services in York and…