Lead Business Analyst

At and Jet2holidays we’re working together to deliver an amazing journey, literally! We work together to really drive forward a ‘Customer First’ ethos, creating unforgettable package holidays and flights. We couldn’t do it without our wonderful people. We’re looking for a Lead Business Analyst to join our team and help shape the future of Business Analysis across our organisation. As a Lead BA, you will be accountable for the quality, strategic alignment, and timely delivery of all analysis within an Agile Release Train.

You will lead and develop a team of Business Analysts, inspire best practice, and drive continuous improvement in how we deliver value to the business.

• Own and drive all BA activity within the ART, ensuring new work is clearly defined, understood, and ready for delivery.
• Manage a team of BAs to deliver effective, insight‑driven solutions that address real business problems.
• Shape and maintain best‑in‑class analysis standards, frameworks, and working practices.
• Build strong relationships with senior stakeholders, ensuring business needs are understood and effectively translated into solutions.
• Work closely with the Agile Delivery Manager to identify and manage risks, dependencies, and impediments.
• Ensure all analysis outputs are delivered to a consistently high standard; on time, aligned to strategy, and meeting stakeholder expectations.
• Stay informed about emerging tools, techniques, and industry trends, sharing knowledge with the wider BA community.
• Contribute to the evolution of the BA team’s strategy, operating model, and alignment with industry best practice.

• Experience of managing and developing a team of business analysts, ideally in an Agile or SAFe environment
• An experienced BA with demonstrable leadership skills (formal or informal).
• A strong communicator with excellent stakeholder management.
• A strong understanding of business analysis frameworks, methodologies, and tools
• Someone who thrives in Agile environments and understands the dynamics of an ART.
• A coach and mentor who is passionate about developing people and driving continuous improvement.
• Someone who brings structure, quality, and strategic thinking to BA delivery.

We have been recognised as one of the Top 50 Best Places to Work in the UK on Glassdoor and offer our valued colleagues a range of benefits including:

• Hybrid working (we’re in the office 1 day a week)
• Competitive salary, with annual pay review
• Contributory pension scheme
• 34 days holiday entitlement per annum (including Bank Holidays)
• 3 x salary life assurance
• Generous Discretionary Profit Share Scheme
• Colleague discounts on Jet2holidays and holidays and flights
• Cycle to Work Scheme
• Access to Mental Health First Aiders
• Many retail discounts on travel and leisure, health, and wellbeing, eating out, shopping and lifestyle.

We offer an excellent remuneration package with fantastic opportunities for progression in a growing business. This is a great opportunity to be part of an exciting, forward‑thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 11 UK bases.

Help us to send our all‑important customers on holiday with and Jet2holidays
!!

#LI-Hybrid