End-to-End Passenger Manager
Job in
Leeds, West Yorkshire, ME17, England, UK
Listed on 2026-06-08
Listing for:
The Change Partners - Global talent specialists for a connected world
Full Time
position Listed on 2026-06-08
Job specializations:
-
Business
Customer Success Mgr./ CSM, Event Manager / Planner
Job Description & How to Apply Below
The Change Partners are working with a renowned Travel brand to hire a Passenger/Customer Experience Manager. This role is pivotal in managing the end-to-end in-person journey for passengers, ensuring a high standard of service and satisfaction.
Responsibilities include delivering improvements in customer experience across physical journeys, collaborating with various teams, and managing suppliers. The ideal candidate will have over 5 years of experience in customer experience, particularly in regulated travel sectors like Aviation or Rail.
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