BPL Senior Payment Specialist

Join us as a Senior Payments Specialist where you will play a key role in delivering our acquiring acquisition ambition within the Yorkshire region. You will be responsible for generating new business within the SME segment through face‑to‑face client interactions. This is an exciting Sales role within a fast growing and ambitious part of our business and we are looking for a candidate that can match that ambition and bring a combination of sales skills, experience and energy to the table.

To be successful in this role you will have:

• Extensive knowledge of the SME industry with a clear understanding of how to communicate strongly with SME customers.
• A proven track record of exceeding target expectations in both volume/value of new business.
• Experience in self‑generating new business opportunities.
• Ability to work at a fast pace and demonstrate strong pipeline management via CRM.
• Can deliver a quality experience to both the external customer market and satisfy internal measures/processes
• A good understanding of business-to-business sales, including industry knowledge to fully understand each client’s needs
• Proven Team player who can articulate the ‘bigger’ picture scenario when considering customer needs
• Ability to form relationships with customers, Key Business Introducers & senior internal stakeholders

Desirable skills include:

• Knowledge of the SME Payments Industry – a view on Barclaycard’s position in the market alongside that of our competitors.

This role is based in Yorkshire. The role will require you to be out seeing customers a minimum of 3 days per week.

To generate revenue and promote the bank's diverse product and service offerings to various customer segments.

• Identification of potential customers, analysing their needs and preferences, and staying abreast of emerging market trends and competitor strategies.
• Creation of detailed profiles for target customer segments, outlining their demographics, financial habits, and pain points to tailor sales approaches and product recommendations.
• Relationship management of potential and existing customer relations through the execution of high‑quality customer support, by responding to queries and resolving issues, gaining their customer trust, and understanding their financial goals and challenges.
• Understanding of the features, benefits, risks, and compliance requirements of various banking products and services offered. Understanding of the key features, benefits, risks, enhancements, and regulatory requirements of new and existing banking products, and communicate insights clearly to potential customers to address their financial needs.
• Development of compelling sales pitches and proposals that showcase the value proposition of the bank's offerings to convert leads into customers, and negotiation of terms that are beneficial for both the client and the bank.
• Collection and analysis of customer feedback on various products, services, and overall experience, to support the development of reports that communicate key findings to relevant stakeholders, to inform product development and sales strategies.
• Monitoring of lead conversion rates, customer acquisition costs, and other relevant metrics to assess sales performance and identify areas for improvement.

• To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.
• Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D –…