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Senior Complaints & Resolution Specialist; Pensions

Job in Leeds, West Yorkshire, ME17, England, UK
Listing for: Willis Towers Watson
Full Time position
Listed on 2026-06-15
Job specializations:
  • Business
    Business Administration
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Senior Complaints & Resolution Specialist (Pensions)

Willis Towers Watson is seeking a Senior Complaints Administrator for their Leeds office. This pivotal role supports the Life Sight Complaints Manager in managing member complaints and ensuring efficient handling of issues while enhancing service quality.

Ideal candidates will have experience with DC pension schemes, possess excellent communication skills, and a proactive approach to problem-solving. The role offers hybrid working arrangements and a comprehensive benefits package, including private healthcare and annual leave.

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Position Requirements
10+ Years work experience
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