Account Director - North East England

We are working with a highly respected and award-winning print and packaging business that continues to invest in innovation, technology, and its people. Renowned for delivering exceptional quality and service across a diverse client base, our client has built an enviable reputation within the industry and is experiencing continued growth.

As part of their expansion plans, they are seeking an experienced Account Director to join their commercial team. This is an excellent opportunity for a commercially astute print or packaging professional who thrives on building long-term client partnerships, delivering complex projects, and driving account growth within a fast-paced, customer-focused environment.

As Account Director, you will take ownership of key customer relationships, acting as the primary point of contact for a portfolio of strategic accounts. You will be responsible for ensuring projects are delivered successfully from brief through to completion while identifying opportunities to strengthen customer relationships and generate additional revenue.

Working closely with internal departments and external suppliers, you will ensure projects are delivered on time, within budget, and to the highest quality standards, whilst providing exceptional levels of service and commercial support.

• Develop and maintain strong, long-term relationships with key client stakeholders
• Manage customer enquiries and interpret briefs accurately
• Prepare estimates, quotations, and commercial proposals
• Oversee projects from concept through production and final delivery
• Coordinate with production, pre-press, procurement, logistics, and fulfilment teams
• Create and manage project schedules and critical paths
• Ensure seamless communication between clients and internal teams
• Identify opportunities to grow existing accounts and increase revenue
• Manage project profitability and support commercial decision-making
  
  Resolve client and production challenges efficiently and professionally
• Maintain accurate project and account information within company systems
• Monitor industry trends and market developments to support strategic account growth

We are keen to hear from candidates who possess:

• Proven Account Director, Senior Account Manager, or client services experience within the print and/or packaging industry
• Strong understanding of print and packaging production processes and workflows
• Excellent commercial awareness and negotiation skills
• Experience managing estimates, quotations, budgets, and project profitability
• Strong organisational and project management capabilities
• Outstanding communication and relationship-building skills
• Ability to manage multiple projects and stakeholders in a deadline-driven environment
• A proactive, solutions-focused approach with strong attention to detail

• Opportunity to join a market-leading and growing organisation
• Genuine opportunities for career progression and personal development
• Collaborative and supportive working culture
• Exposure to a diverse and prestigious customer portfolio
• Ongoing investment in training and development
• Competitive salary and benefits package

This is an exciting opportunity for an experienced Account Director looking to join a forward-thinking business that is recognised for its quality, innovation, and customer service excellence across the print and packaging sectors.