Lead Business Analyst

About the role

Yorkshire Housing is going through a significant period of transformation, and this role plays a major part in shaping how we deliver change across the organisation. As our Lead Business Analyst, you’ll take a central role in developing a consistent, high‑quality BA function that supports our strategic ambitions and improves how colleagues and customers experience change.

• Lead, coach, and develop a team of Business Analysts across a wide range of programmes, ensuring they have the clarity, consistency, and support needed to perform at their best.
• Own resourcing and workload planning, matching the right people to the right work and maintaining a strong understanding of team capability and performance.
• Guide end‑to‑end analysis activity and support colleagues across Business and Solution Architecture.
• Contribute to strategic discussions and act as an escalation point for risks and issues, ensuring change initiatives are well‑designed, well‑understood, and deliver the outcomes that YH needs.
• Drive high‑quality business analysis, including process mapping, requirements capture, user stories, solution options and root‑cause analysis, all aligned to the Target Operating Model.
• Shape and embed better ways of working, improving BA tools, templates, standards and methods to create a well‑defined and consistent BA discipline.
• Play an active role in the leadership team, constructively challenging, contributing insight, and demonstrating a clear understanding of organisational strategy.
• Partner with Business and Solution Architecture to identify opportunities, evaluate impacts, and guide decision‑making that delivers long‑term value.
• Act as a coach and escalation point, supporting the team in identifying costs, risks, benefits and issues early and feeding these consistently into the change funnel.
• Champion change and strong stakeholder engagement, helping colleagues understand the benefits of doing things differently and supporting benefit realisation after delivery.

• Strong analytical and conceptual thinking skills with people management experience and significant experience in business analysis and design.
• Experience leading analysis for major system implementations and skill in process and continuous improvement.
• The ability to work across complex change environments and stay calm under pressure.
• Strong facilitation skills, both remote and face‑to‑face.
• Clear, confident communication that can challenge thinking constructively and shape better solutions.
• The ability to review and document current and future processes, making sound, evidence‑based recommendations.
• Strong influencing skills, with the confidence to work with stakeholders at all levels to reach practical, shared outcomes.
• A good grasp of both qualitative and quantitative investigation techniques.
• Understanding of Waterfall and Agile approaches and how they apply in real‑world delivery.
• Experience contributing to business cases and option appraisals.
• Confidence using Microsoft Office and process‑modelling tools.
• The ability to work collaboratively as part of a team, as well as independently when needed.
• Strong planning and time‑management skills to juggle competing priorities.
• A positive, proactive approach to change – curious, adaptable, and ready to take on new challenges.

• Salary: £68,558.40 per annum (35 hours/week)
• 26 days annual leave (rising to 31 days annually) + Bank Holidays
• Permanent Contract
• Cash plan to claim back for prescriptions, eye tests and more
• Retail discounts and pension scheme with company matching contributions up to 9%
• Well‑being support package: free fitness classes, instant My GP service and free counselling sessions with a trained professional
• Inclusive and diverse working environment where everyone can contribute their best work and be themselves

Closing date: 5th July 2026