Product Manager – Decisioning

Product Manager for Decisioning

As a Product Manager for Decisioning, you will support the development, growth, and ongoing management of our decisioning products and partner relationships. Working closely with strategic partners, customers and commercial teams, you will help shape product enhancements, deliver partner roadmap initiatives, and develop skills in product strategy, partner management, customer engagement, and decisioning solutions.

• Support the development and execution of product strategies and roadmaps for decisioning products, partners and services.
• Contribute to proposition development, product discovery activities, and business case creation for new product enhancements and opportunities.
• Gather and analyse customer, partner, market, and competitive insights to identify opportunities for product improvement and innovation.
• Assist with prioritisation of product initiatives, balancing customer needs, commercial objectives, business strategy, and technical considerations.
• Support the communication and execution of product roadmaps across internal and external stakeholders.
• Track product performance against key metrics, including revenue, customer adoption, feature utilisation, retention, and customer satisfaction.
• Monitor market trends, competitor activity, and emerging industry developments to inform product decisions.
• Ensure products comply with internal governance standards, regulatory requirements, and quality frameworks.
• Develop and maintain strong relationships with strategic partners, acting as a trusted day‑to‑day contact.
• Represent customer requirements in partner roadmaps and operational processes.
• Support partner governance activities, including performance reviews, roadmap discussions, and issue resolution.
• Engage with key stakeholders to drive development and completion of projects, aligning with business strategy, group policies and regulatory requirements.
• Coordinate with partner organisations to support successful product delivery, implementation, and optimisation.
• Escalate and manage risks, dependencies, and issues impacting partner or customer success.
• Support partner enablement through product training, communications, and go‑to‑market activities.
• Measure product performance and KPIs, including revenue, churn, product sales, feature usage, win/loss.
• Ensure ongoing compliance with legal and regulatory requirements and manage incidents to resolution.
• Contribute to improving Trans Union's Net Promoter Score through effective product development and management activities.

• Credible leadership experience with the ability to deliver strategy.
• Strong analytical and strategic thinking skills with complex problem‑solving and prioritisation.
• Commercially astute, with a track record of delivering numbers based on forecasting and budget requirements.
• Understanding of key markets and trends with enthusiasm for innovation and new technology.
• Highly articulate with effective verbal and written communication skills to influence senior stakeholders.
• Disciplined with strong planning and organisational skills, and the ability to balance multiple conflicting priorities.
• Project management skills.
• Educated to degree level.