Administrator (Streetworks

Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.

We help our clients safeguard the water supply, improve environmental performance and manage demand for future generations. We enhance and extend asset life, ensuring compliance with water quality and environmental standards. We’re problem solvers with over 140 years of combined experience in engineering and infrastructure.

You’ll ensure street works compliance and performance through expert system and process knowledge. Key responsibilities include efficiently organising and planning work orders in line with business KPIs and SLAs, as well as managing highways communications and requests to legislative standards.

You’ll oversee all list edits throughout the day, ensuring all legal and permit requirements are met, and that all forms are completed accurately and on time. Collaborating closely with operational managers, you’ll
* escalate* and resolve issues swiftly, maintaining high standards and strong service delivery.

• Do you have effective time management skills, with flexibility to support business needs, including weekend working on a rota?
• Can you uphold high standards of customer service and consistently follow policies and procedures?
• Are you able to remain calm and rational under pressure, taking ownership of tasks and decisions?
• You’ll need to hold a full UK driving licence
• Enthusiastic team player who supports and motivates colleagues.

We offer a range of benefits designed to support your life in and out of work, some of which include;

• Contributory pension scheme
• Online GP service, 24 hours a day, 365 days a year
• Employee assistance programme
• My Rewards portal, access to 1000’s of retail discounts
• Life assurance
• Cycle to work, salary finance and give as you earn schemes
• Enhanced maternity, paternity leave and adoption leave
• Reward and recognition scheme
• Recommend a friend – get rewarded for introducing people to us!

In addition, this role offers;

• 25 days annual leave plus bank holidays
• Discretionary bonus scheme

We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We’re one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.

Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.

• We’re responsible and go further for our people, clients, communities and the planet
• We’re open and seek new and better ways of exceeding expectations
• We’re together and as one team; the whole is greater than the sum of the parts
• We’re ambitious and embrace opportunity, to lead essential infrastructure services for life

Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. It’s an exceptional time to be a part of M Group.

For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.