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Senior Customer Resolution Specialist – Financial Services
Job in
Leeds, West Yorkshire, ME17, England, UK
Listed on 2026-09-03
Listing for:
Waystone
Full Time
position Listed on 2026-09-03
Job specializations:
-
Business
Regulatory Compliance Specialist
Job Description & How to Apply Below
Waystone in Leeds is seeking a Senior Customer Resolution Associate to deliver exceptional customer service and technical expertise in handling complaints and referrals within Transfer Agency. You will work to achieve high-quality resolutions, meet SLAs, and act as a subject‑matter expert between operations and compliance.
Planning and MI reporting will support leadership, with a collaborative approach to coaching colleagues and maintaining strong stakeholder relationships across the business.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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